Group Leader (Boston)
MFS Investment Management
TS&S MFSC Client Services, Boston, MA
• Responsible for supervising a team of 4 Technical Specialists.
• Part of project team to defined, plan, and implement a Client Services team to relocate to Phoenix, AZ
• Desktop and network analyst for 2000+ node IBM OS/2 LAN & Windows NT Server using IBM DB2/2, IBM CM/2, IBM TCP/IP, and related hardware and software
• Packet level monitoring / troubleshooting of TCP/IP intrusions and performance issues
• Developed Windows Scripts to perform desktop diagnostic & repair of common issues