I was officially promoted to PM (Project Manager) in December 2014 and I currently hold this title.
My tasks are the following:
- Project Management: Ensure that project stays on track to meet agreed upon quality expectations and delivery date by ensuring QA strategy is followed, schedule and resource needs are met.
- Client Management: Manage client expectations and act as liaison and escalation point for any possible client requests or concerns. Take care of the financial side of projects, managing billing and cost vs revenue for the overall duration of the projects. Establish positive relationships with clients.
- Training and Mentoring Leads: Evaluating leads for the work they do and identifying their strengths and their weaknesses so that we may target areas in which they excel and others in which they need to improve, all while trying to ensure a good work atmosphere that is prone to keep them motivated and productive.