Summary

Senior Network Engineer and Microsoft Certified Professional (MCP) with 20 years of extensive network technical experience in the IT field, emphasizing network administration and PC support. Background includes hands-on experience with user support, systems installation, repair, maintenance, troubleshooting, problem resolution, installation of structured wiring systems, and purchasing new equipment in LAN/WAN environments. Experienced in diagnosing and resolving technical/customer inquiries. Proficient in Windows-based environments, Internet, and MS Office applications. Strong working knowledge of Telecommunications Products and Services. Able to clearly understand problems and find positive solutions through use of troubleshooting, problem solving, teaming and communication skills. Proven record of success reducing down time and project time, increasing controls, and eliminating errors. Excellent problem solver with strong communication, and interpersonal skills.

Work History

Work History
Apr 2008 - Jun 2009

MWD Field Engineer

Halliburton
Measurement-while-drilling (MWD) and logging-while-drilling (LWD) systems provide wellbore directional surveys, petrophysical well logs, and drilling information in real time while drilling. We do so by employing instrumented drill collars and a downhole-to-surface data telemetry system.
Mar 1994 - Mar 2008

Network Engineer

RWA, Inc.
Responsible for the design, creation, configuration, deployment, and maintenance of 34 field sites in three states connected by Cisco routers and switches on frame relay and ISDN circuits, running MS Windows 2003 Servers, Windows XP and 2000 desktops, and numerous peripherals for the U.S. Army Corps of Engineers. Developed and design LANs for new offices, Optimizing server and communication performance, supervising and training technicians, Creating implementation plans encompassing 450 desktop PCs and laptops. Setup and configured CA Asset Management and Software Delivery for 1300 PCs, 60 servers, 200 laptops, and various handhelds.
1990 - 1994

DB Programmer,Assett Mgt

ETA Technologies Corp.

Created numerous database tools for tracking U.S. Air Force automated equipment assets location and ownership. Designed various database programs. Developed user manuals for the CAMS system.

¨Redesigned the asset tracking system to more accurately track ADP equipment, greatly reducing the time to locate assets.

¨Rewrote numerous user manuals substantially increasing user comprehension and reducing trouble calls.

Apr 1983 - Nov 1990

Maintenance Systems Analyst

USAF
Asst. Program Manager CAMS System: Duties included the development of the CAMS (Core Automated Maintenance System). Writing user documentation, resolving programming problems, developing new programs/systems, fielding trouble calls from 192 field sites. Supervised a team of 3 technicians, duties included setting up PCs, tracking failure data of aircraft components, tracking maintenance data transactions, locating trends, creating and running QLP queries. Deployment of 400 PCs and one mainframe computer.

Education

Education
2009 - 2009

MWD/LWD Track I

Halliburton Training Center
2006 - 2008

Information Systems

1979 - 1981

HighSchool

W.T. White HS

Skills

Skills

Microsoft Office

Highly proficient in the MS Office suite, from creating all type of documents to linking and auto-updating documents across the domain.

Customer Service (HelpDesk)

  Provided complete LAN/WAN, PC, laptop, software, and peripheral support to 1300+ users in Texas, New Mexico, and Louisiana in the US Army Corps of Engineers.  

Certifications

Certifications

MCP

Microsoft

Security +

CompTia

Secret

DOD