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Skills

Microsoft Office
Microsoft Office expert user
Spanish
Native Spanish speaker

Work experience

Jan 2003Jan 2005

Travel Agent

Maiella Travel Agency

Participated in various incentive programs and contests designed to support achievement of production goals.

Developed tools to track and monitor personal sales opportunities, deals in progress and

finished contracts. Retained and ensured proper handling and care of the existing client accounts.

Dec 2000Dec 2002

Dental Hygienist

San Roque Medical Center

Effectively operated x-ray machines and developed x-rays.

Expertly filed patients' charts and processed billing and payments.

Consistently followed protocols regarding quality assurance, bio-hazards, infection control, charting and emergencies. Examined teeth and gums with appropriate dental instruments, x-rays and other diagnostic equipment. Properly removed orthodontic bands, brackets and cement.

Education

Aug 2012Present

Purdue University Calumet

My current GPA is 3.6 I have received Semester Honors Certificate in recognition to my standing academic achievement. Currently taking upper division courses that are on planning and management.

Aug 2009Dec 2011

Associates in Applied Science

Houston Community College

My program was focused on courses such as front office procedures, hospitality marketing, beverage management, facilities management, and hospitality financial management. My degree was received with Honors and a GPA of 3.7

Jan 2002Dec 2003

Airlines Services Management

Politecnico Grancolombiano

As a graduate from the Airlines Services Management program, I was an integral professional with a solid academic structure capable of providing solutions to problems related to the field of general management, commercial, operational and logistics of commercial airlines and airports. I was oriented towards a culture of customer service and customer satisfaction.At my time of graduation my GPA was 3.7

Certifications

Nov 2011Nov 2014

ServSafe Certification

National Restaurant Association