Seasoned retail store manager seeking to relocate to New York's Capital District. Comfortable with high level of responsibility for all aspects of store performance and operations including sales, hiring and training, inventory; store openings and closings. Open to regional as well as individual store management opportunities.
Apr 2003 - Present
Assistant Store Manager
Responsible for all areas of store operations at a store where sales grew from 3.4 million to $4 million in 5 years. Handled sales, cash management, scheduling and workload planning for 30 employees; customer service; merchandising; speciality departmental sales (ie. cafe, music, membership); community relations; loss prevention; receiving and training.
Consistently met or exceeded all company goals in sales, performance, customer service iniatitives, training, and member card promotions.
Nov 2002 - Apr 2003
Recruited as part of management team to open new 26,000 sq. ft. store. Successfully led team to stocking and merchandising the store in preparation for the grand opening. Established receiving and merchandise handling procedures for the store.
Jul 1998 - Nov 2002
Bookseller and Barista
Promoted to specialty lead positions in childrens and bargain books. Learned cafe operations as barista.
1995 - 1997
Mortgage Loan Specialist
Loan originator, represented mortgage services offerred by Statewide Funding, a bank, to mortgage brokers.
Jul 1984 - Nov 1992
Sold Equifax's credit tracking and rating services to institutional accounts and retailers. Account lead for Bank of America in California, and for Household Credit Services.