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Work experience

Sep 2007Present

Office Manager

Pinnacle Construction

Contract Service Coordinator

SourceOne Healthcare Technologies
  • Prepared contracts for service and related reports
  • Worked with Manager resolving customer issues
  • Worked closely with team members to ensure process flowed according to standards
  • Maintained database of contract information
  • Provided customer service
  • Worked closely with internal departments on contract issues

Billing Associate

  • Processed invoices
  • Issued credits
  • Provided customer service to internal and external customers

Data Maintenance Associate

  • Processed schedules for equipment installation and cleaning
  • Worked with Service Managers maintaining information on equipment and technicians

Executive Assistant to Vice President of Sales

  • Extensive use of advanced Excel, Word, and Outlook to prepare reports and memos
  • Worked closely with others to ensure work processes

Administrative Aide

City of Jacksonville

  • Maintained database for software, hardware and computer related purchases
  • Maintained vacation/sick balances
  • Purchased hardware and software
  • Maintained communications accounts
  • Maintained and ordered office supplies
  • Arranged travel and training classes
  • Assisted employees with help desk issues, and other administrative duties


Computer Software
  Quickbooks Oracle Purchasing Oracle Accounts Payable JD Edwards
Time Management
Managing a family, working, and attending school and succeeding in all aspects.
Office Administration
Microsoft Office


Patricia McArver

"Frances Johnson took my business communications class last spring and was a superior student as well as a polished professional. She added a great deal to the class because of her insights about business and her experience communicating with different constituencies. She is a talented and knowledgeable woman."

Brent Stewart

"Frances is highly motivated to succeed, always ready to engage in classroom discussions, and always considerate of others. Her exploration of career options has helped her determine her next professional steps, as she adds to her already considerable skill set."


After completing my Bachelor of Science degree I plan to attend graduate school for a Master's in Project Management.

Information on the program






Notary Public

State of South Carolina