Francesco  Stilo

Francesco Stilo

IT Specialist

Work History

Work History

Technical Sales Consultant

Tailogic srl
from-to) Name and address of employer Type of business or sector Industrial Electronics and Automation Occupation or position held Technical Sales Main activities and responsibilities Employee near the Italian office of a distributor of components for the industrial automation(www.Tailogic.it) Commercial Side I have a direct contact with possible clients, in order to schedule an appointment where I do demonstrations of products and, in case, a quotation for all products Technical Side Planning of the implementation for the equipment of our supply, like PLC, various kinds of sensors, security barriers; activity of programming and development software(software Ladder PLC) for applications standard of the Management of PLC. Management of the equipments in maintenance directly with the unit attendance of the parent company of Taiwan

Systems Manager

Bvlgari Hotels & Resorts Milan
from-to) Name and address of employer Type of business or sector Hospitality Tourism Occupation or position held Systems Manager Main activities and responsibilities Management and maintenance of technologic infrastructures of the 5 stars luxury hotel, maintenance of 8 hp server(OS Win 2003 server) and 1 Oracle cluster server for PMS applications. Knowledgement about 39 software applications common used from users and installed locally. Knowledgement of Micros Fidelio PMS software, Micros 8700-9700 and reporting systems for restaurant. Management of OS users rights, Netware and Zenworks. Management and implementation of wifi network in hotel building, management of TV system and PPV and PABX telephone systems. I'm the IT budget supervisor and I have full control about IT suppliers and maintenance contract

Infrastructure Specialist

Roche Diagnostics spa
from-to) Name and address of employer Type of business or sector Pharmaceutical Occupation or position held Infrastructure Specialist Main activities and responsibilities Managing and maintenance of client-server infrastracture in co-operation with Global Service Desk and also togheter with Software developers unit. I'm the Responsible of Helpdesk(4 LSA people) keeping the KPI level to SLA required. Reporting to the IT manager, this helpdesk manage all the client infrastructure made of about 250 desktop nd 150 Laptops. The servers are 38 including virtualized machine, webserver, IIS, webapps, SQLserver are completely configured and managed by me and IT manager, in according with the standards and guidelines that comes from Roche Headquarter in Basel.

It Manager

Bureau Veritas Italia spa
from-to) Name and address of employer Type of business or sector Certification Occupation or position held IT Manager Main activities and responsibilities Responsible of all IT infrastructure(19 main offices in Italy and 48 production servers and 400 users on Italian WAN) and chief of Local IT Helpdesk team(1 systems engineer and 3 Helpdesk). Deployment of most important global project that comes from IT headquarter in Paris and project manager of local upgrades and implementation. We have recently ended a big implementation of a Cisco BE3000 Call manager solution, that will provide connectivity to 5 sites from Milan, w will also integrate Avaya and Cisco as well solution. Moreover we had added 1 year ago BES local solution for Blackberry users(270) One of the most recently project regard Videoconferencing and meeting room preparing, for all matters related to Multimedia during meetings and conferencing solutions

Education

Education

Academy

Diploma

Technical school
Apr 2008 - Present

LSA Local System Administrator

Roche Academy

Skills

Skills

Unit

CLIENT/SERVER

BlackBerry

Avaya

comes

Production Servers