4* Hotel Maregolf - Venice, Italy.
Welcoming guests to the hotel in a polite, friendly and helpful manner
- Dealing with late arrivals and assisting with early check-outs
- Answering the telephone for inquiries promptly & professional transferring calls on
- Being a point of contact for guests should they have any requires
- Taking payment from guests in the form of cash and credit cards
- Check out departing guests using the hotel’s accounting system
- Dealing with and resolving customer complaints