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Summary

I am an individual, who is extremely organised, has an eye for detail and a passion to work with customers. I am confident in approaching people of whom I do not know and therefore feel my communication skills are strong.  In the various work experience i have undertaken I have learnt that I enjoy working under pressure and in a positive, fast-paced team environment. I am able to understand and anticipate customer’s needs and can develop solutions and recommendations that will exceed customer’s expectations.  I consider myself to be an ambitious, high-energy and hard-working individual

Work History

July 2016Present

Food and Beverage Assistant

Wyboston Lakes
July 2016July 2016

Food and Beverage Assistant

Wimbledon Tennis Championships

I worked as a waitress during the two week tennis championships

Oct 2014Present

Bar Assistant

Nottingham Trent University Students Union
Jul 2014Present

Front of House/Housekeeper/Waitress

Queens Head Hotel
Jan 2015Mar 2015

Marketing Assistant

Newforms Training & Development
Sep 2013Jun 2014

Marketing and Promotion

The Forum

Skills

Communication

In all the jobs I have entailed experience in I have used communications skills with either the customers or my colleagues.  Also, whilst working as a Marketing Assistant for Newforms Training & Development I was frequently approaching customers in order to sell the marketing service we were willing to provide. Communication is vital in all areas of work, especially when working as a team, this is something i feel i excel in.

Customer Service

I have experience in dealing with customers in varied environments such as in retail, hotel and bar. I am also confident in approaching customers and members of the public as I feel it is something I am familiar with. Particularly whilst at the hotel the most important part of the job was to ensure the guests were enjoying their stay and had everything they needed. Customer interaction is something that I personally believe is very important as you are representing a brand.

Organisational Ability

I believe I am very organised in anything that I do and I have an eye for detail. Whilst working at a hotel I would always ensure that the environment was looking its best. Also, when it comes to University work I am very thorough and particular when it comes to the finer detail.

Education

Sep 2013July 2016

Nottingham Trent University

Media Communications BA Hons

2:1

Sep 2008Jul 2013

Stratton Upper School

A2 Levels: Media (B); English (C); History (C)

AS Levels: Finance (A); Film Studies (C)

14 GCSES, A*-C including English, Maths, Science

References available upon request