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Work experience

May 2009Oct 2009

Receptionist / Escrow Assistant

 First American Title Insurance Agency (contract through Spherion)

Answered multiple phones, managed front desk. Opened escrow for resale, REO and refinance transactions. Reviewed prelims, contracts, and escrow instructions. Ordered HOA disclosures. Complied with lender's requests for fees, prelims, CPL's, final HUD1's and other title work. Receipted in earnest money, and funds for closings from buyer. Handled initial file set up. Provided support to escrow officers by assisting with customer service and administrative duties related to escrow closings.

Aug 2001Apr 2009

Receptionist/Accounts Payable Clerk/Office Support

Woodside Homes

Directed, prioritized and monitored efficient office operations. Assisted with accounts payable functions including batching, coding and data input. Managed confidential records, files and documentation. Answered, screened and directed incoming calls for three separate companies. Greeted vendors, customers, job applicants and other visitors while maintaining a professional company image. Prepared and sent outgoing mail and packages, coordinating / scheduling with courier services for timely shipments. Maintained office supply inventory, as well as supplies for field locations, with attention to cost containment, saving company thousands of dollars over time. Conducted and effectively managed several projects concurrently, maximizing productivity within the constraints of budget, time and resources available. Provided a broad range of administrative and support services for staff / executives to maintain a highly productive and efficient front desk.

Oct 2000Apr 2001

Account Executive

Print Time

Collaborated with clients to develop practical printing solutions to business and advertising needs, building a loyal customer base of recurring revenue. Designed and initiated sales and marketing plans to target niche digital short-run, full-color printing market. Identified and expanded new market presence and developed clientele for on-demand, full-color printing valley-wide. Determined effective ways to make the most of client's marketing collateral portfolio, and marketing campaign, ultimately adding value to client's bottom line. Increased sales through inventing practical solutions to augment existing portfolio with new ideas and printing options available to meet a variety of advertising and business needs.

Dec 1999Mar 2000

Account Executive

Act-1 Personnel Services

Responsible for 350+ New Accounts of varied industries. Responsible for Incrementally growing division gross margins by actively developing contract-accounts and attracting medium-large companies. Insure Policies/Procedures through training and employee development. Responsible for client presentations during staffing projects. Strategically customized staffing needs with Dept. Managers and Human Resource Managers for their future staffing projects. Interviewed, screened, referenced, and placed Accounting Professionals for direct hire positions.

Apr 1999Nov 1999

Regional Account Manager

Acsys Inc.

Established more than 500 client contacts (from small and mid-sized growth companies to Fortune 500 corporations) in new market, providing solutions to both temporary and permanent, accounting and finance placement needs. Negotiated client agreements including pay and bill rates. Developed and implemented proactive search methods to source, recruit and screen applicants. Coordinated the college and graduate school-recruiting program. Assisted in resolving issues with temporary employees.

Education

Professional Development Include but are not limited to;

  • Loan Processor Program - Arizona School of Real Estate & Business
  • Employment Law and Workplace Issues - Adecco
  • "Selling with Passion" - Carlton Masi 
  • "Mastering Sales Strategies" - Master Connection Associates

Portfolio

Recommendations

Ashley Schmidt,  Guest Services/Customer Service Manager at Tempe Marketplace (former colleague) “Elizabeth has a great can-do attitude. She will do any task that is given to her, even it is not in her job description. Elizabeth gives 150% of herself to her job and is an asset to anyone that hires her.”

- March 24, 2009

Kathryn Smith,  Controller at Horizon Carbide Tool, Inc. (former client)

“Elizabeth pays close attention to details. In addition, she is able to effectively multi-task. She is extremely professional and has excellent people skills. I would highly recommend her for any position where these qualities would be advantageous.”

- April 6, 2009

Nikki Miller, Administrative Assistant/Permit Tech at City of Twin Falls (former colleague)

“I worked with Elizabeth for approximately five years. Elizabeth was very professional in performing her job. She was a very conscientious worker and went above and beyond the call of duty to help customers in any way. Elizabeth was very detail oriented and took the time to gain a knowledge of the work each individual performed in the office to ensure she directed incoming calls to the appropriate person. Her positive attitude contributed to her ability to be a team player and to be well liked by her peers and management. I truly enjoyed working with Elizabeth. Elizabeth will be an asset to any company that employs her.”

- April 15, 2009

Lori Dean, Sales Associate, Woodside Homes of Arizona (former colleague)

“I worked with Elizabeth at Woodside Homes for close to eight years. She has all of the qualities you'd look for in an administrative assistant: She is punctual, efficient, cooperative, flexible, has an excellent sense of priority, a high degree of initiative and the ability to manage multiple tasks effectively. She does it all with good cheer and patience. Elizabeth is a true team player and she is always ready to take on any task. I am confident that she will bring value to the organization lucky enough to hire her. Thank You, Lori Dean Sales Associate Woodside Homes of Arizona”

- April 15, 2009

Shannon Price, Sales Rep, Woodside Homes of Arizona (former colleague)

“I worked with Elizabeth for five years and would recommend her to any company. She is loyal, dependable and has a great attitude. When something needs to be done she takes the initiative without ever having to be asked. Any company would be lucky to have her.”

- April 19, 2009

Melissa Collins, Customer Service Coordinator, Woodside Homes (former colleague)

“Elizabeth is a team player that gets things done in a timely fashion. She takes on new and challenging tasks with ease. She greets clients with professionalism both in person and on the phone.”

- April 23, 2009

About Me

Throughout my professional career, I have delivered strong and measurable results meeting the many challenges presented. I am a confirmed self-starter with a high level of dedication and motivation, always ready to go the extra mile.

With strong organizational and problem-solving abilities complementing sound judgment in establishing priorities and making decisions, I demonstrate strengths in areas of:

  • Proficiency with PC and various computer applications.
  • Strong oral and written communication skills.
  • Task oriented with excellent sense of priority and ability to manage multiple tasks; flexibility, independence and a high degree of initiative.
  • Strong prioritizing, organization, problem solving and decision-making skills.
  • Ability to handle multiple tasks and balance fluctuating workload.
  • Ability to work with interruptions.
  • Excellent attention to detail.
  • Strong interpersonal skills with a high degree of sensitivity for confidentiality.
  • Ability to work with all levels throughout the company.