Work experience

Work experience
May 2009 - Oct 2009

Receptionist / Escrow Assistant

 First American Title Insurance Agency (contract through Spherion)

Answered multiple phones, managed front desk. Opened escrow for resale, REO and refinance transactions. Reviewed prelims, contracts, and escrow instructions. Ordered HOA disclosures. Complied with lender's requests for fees, prelims, CPL's, final HUD1's and other title work. Receipted in earnest money, and funds for closings from buyer. Handled initial file set up. Provided support to escrow officers by assisting with customer service and administrative duties related to escrow closings.

Aug 2001 - Apr 2009

Receptionist/Accounts Payable Clerk/Office Support

Woodside Homes

Directed, prioritized and monitored efficient office operations. Assisted with accounts payable functions including batching, coding and data input. Managed confidential records, files and documentation. Answered, screened and directed incoming calls for three separate companies. Greeted vendors, customers, job applicants and other visitors while maintaining a professional company image. Prepared and sent outgoing mail and packages, coordinating / scheduling with courier services for timely shipments. Maintained office supply inventory, as well as supplies for field locations, with attention to cost containment, saving company thousands of dollars over time. Conducted and effectively managed several projects concurrently, maximizing productivity within the constraints of budget, time and resources available. Provided a broad range of administrative and support services for staff / executives to maintain a highly productive and efficient front desk.

Oct 2000 - Apr 2001

Account Executive

Print Time

Collaborated with clients to develop practical printing solutions to business and advertising needs, building a loyal customer base of recurring revenue. Designed and initiated sales and marketing plans to target niche digital short-run, full-color printing market. Identified and expanded new market presence and developed clientele for on-demand, full-color printing valley-wide. Determined effective ways to make the most of client's marketing collateral portfolio, and marketing campaign, ultimately adding value to client's bottom line. Increased sales through inventing practical solutions to augment existing portfolio with new ideas and printing options available to meet a variety of advertising and business needs.

Dec 1999 - Mar 2000

Account Executive

Act-1 Personnel Services

Responsible for 350+ New Accounts of varied industries. Responsible for Incrementally growing division gross margins by actively developing contract-accounts and attracting medium-large companies. Insure Policies/Procedures through training and employee development. Responsible for client presentations during staffing projects. Strategically customized staffing needs with Dept. Managers and Human Resource Managers for their future staffing projects. Interviewed, screened, referenced, and placed Accounting Professionals for direct hire positions.

Apr 1999 - Nov 1999

Regional Account Manager

Acsys Inc.

Established more than 500 client contacts (from small and mid-sized growth companies to Fortune 500 corporations) in new market, providing solutions to both temporary and permanent, accounting and finance placement needs. Negotiated client agreements including pay and bill rates. Developed and implemented proactive search methods to source, recruit and screen applicants. Coordinated the college and graduate school-recruiting program. Assisted in resolving issues with temporary employees.



Professional Development Include but are not limited to;

  • Loan Processor Program - Arizona School of Real Estate & Business
  • Employment Law and Workplace Issues - Adecco
  • "Selling with Passion" - Carlton Masi 
  • "Mastering Sales Strategies" - Master Connection Associates