Summary

Wide breadth of IT consulting and IT service management experience. Special Experience in Oilfield IT Support and management.

I am a professional member of the British Computer Society with a master's degree in Business Information Technology from the University of Middlesex, UK.

Work History

Work History
Jun 1994 - Present

CTO, IT Management Consultant

Informatica Information Systems Ltd.

Informatica is specialized in providing IT outsourcing Services to multinational oil companies. The services comprehensively include continuous on-site and off-site application support, network administration, security management, problem solving and IT consulting. Informatica integrates and implements ITSM standards according to client requirements including ITIL, SOX compliance, HIPAA, and ISO20000 as well as ISO27000. Managed a software development team specializing in marketing information systems. Informatica’s marketing software clients include General Motors, Nestle, Kodak, Ghabbour, and Ceramic Al Gawhara. Informatica has also Localized OS/2 Warp help into Arabic for IBM. Also provided Computational Linguistic and project management consultancy to Coltec Egypt in its Arabic Language Processing Software engines. Coltec is a pioneering company in Arabic NLP research. Microsoft has licensed Coltec spell checking and grammar checking technology in Microsoft Office.

Informatica has conducted IT consulting, support, and projects in the following countries:

  • USA
  • Europe
    • UK
    • Italy
    • Spain
    • Malta
    • Bulgaria
  • Asia
    • Malaysia
    • Turkey
  • Middle East
    • UAE
    • Egypt
    • Libya
    • Morocco
  • Africa
    • Ghana
    • Equatorial Guinea
    • Mauritania
Jan 2001 - Oct 2009

IT Support Consultant, EMEA Region

Atwood Oceanics

IT support outsourcing partner to Atwood Oceanics, Europe Middle East and Africa (EMEA) operations. Providing IT support to offshore Drilling Rigs and onshore shorebases and branches throughout the region.

Sep 1991 - Jun 1994

Chief Technical Writer / Editor and Publishing Manager

Sakhr Software Company

Leading the publishing team of technical writers, DTP specialists, data entry, and help developers in production cycles for Language User Interface, manuals, help systems, and other types of technical content. Actively consulted and provided content for the company portal and Website.

Nov 1990 - Aug 1991

Computational Linguist

IBM Scientific Center

As a vendor researcher participated in the Arabic Natural Language Processing NLP Project. Project tasks centered on the analysis of the Arabic language syntax and morphology, the development of a comprehensive Arabic corpus including sentence tagging systems and morpho-syntactic patterns.

Education

Education
2005 - 2009

MSc.

Middlesex University

Courses:

  • Computer Networks: Operation And Application
  • Management Support Systems: AI, Neural Networks, Data Warehousing, OLAP

  • Design And Evaluation Of Interactive Systems: HCI

  • Internet Commerce: HTML, Javascript, XML, Internet Server Technologies

  • Information Systems Analysis And Design: UML, Object Oriented Design, Rational Rose, Select Enterprise

  • Database Systems: Oracle, SQL, PL/SQL

  • Information Systems Management and Strategy

  • Object-oriented Software Development: Java, Netbeans, Eclipse, Swing, JDBC

Sep 1987 - May 1991

B.A. English, Computational Linguistics

Ain Shams University

Skills

Skills

Offshore and Oilfield IT Support

IT Strategic Planning

IT Outsourcing

IT Management and Consulting