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Work History

Oct 2012Present

Receptionist

Phac Van Vo, M.D.

Sign-in/check eligibility and escort patients to exam rooms. Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.  Arrange appointments, input data, maintaining medical record, restock inventory, fax documents, make copies for Medical/Medicare insurance and immunization records.  Input authorizations/referrals and ensure all related reports, labs and information is filed.  Height/weight of patients, check vital signs, blood test paperwork and progress notes for patients.  Give instructions and translate to patients as instructed by physician.

Mar 2010Apr 2014

Retail Assistant Manager

Fashion Island

Open and/or close the store.  Recruit and train staff, work on store displays, maintain inventory, ring up merchandise, handle customer questions, complaints, and issues.  Oversee maintenance and up-keep of the store and help determine what merchandise to purchase.

May 2008Feb 2010

Retail Assistant Manager

Fashion Avenue

Recruit, interview and train new staff members.  Maintaining an organized and straightened store while helping customers as needed.   Arrange clothing, coordinate product displays.  Order, receive and maintain inventory.  Handling the turning in of cash at the end of the shift.

Education

Jun 2006

Diploma

Polytechnic High School

Skills

Fluent in Vietnamese and Cambodian.  Read and write Vietnamese well.

Strong comumincating, multitasking, problem-solving, and interpersonal skills.  Techinical skills includes Microsoft Word processing, Excel, and using phone systems, copiers and printers.

People-oriented, flexible, patient, attentive, respnsible, reliable, and hardworking.  Great ability to work in a team structure environment and work well under pressure.