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Rashed Abdulnabi

IT Systems & Security Professional

Summary

A qualified IT professional with the training, 10+ years worth of experience, and proven ability as a dedicated technical support team player. Not to mention that I have the valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop and server operations, hardware, and software. I possess a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp. Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field. Also, my interest in technology has taken me further into the Technical Surveillance Countermeasures field where I have obtained the necessary skill set and training to perform as a TSCM Operator.

Work History

Nov 2015Present

IT System Administrator

National Security Bureau

Responsible for administrative and management tasks to maintain system operation on 8 windows servers both physical and virtual (VMware), new server builds, maintaining system security and performance, and maintaining data integrity.

Performed system maintenance duties such as system backups and file restoration from both disk and tape backups.

Manage new hire account creation, user terminations, privileges and all other user account modifications.

Acted as liaison for outside vendors during installation, redeployment, repair and/or removal of equipment or services.

Monitors and responds to hardware and software alarms (SCOM) using appropriate problem determination tools.

Responsible for all day to day Server activities, end user requests, racking of equipment, cabling and labeling, decommissioning of systems, system tracking and documentation and documentation updates.

Research, interact and coordinate with vendors to identify and implement the best software solutions per our technology requirements.

Technology Systems Liaison between the Bureau and Ministry of Interior for security systems integration.

Jun 2012Present

Sole Proprietor - Certified Google Apps Deployment Specialist

BionicWorx

Setup, deployment and administration of Google Apps for Work, Education, Government, or Non-profit.

Consulting, setup, deployment and administration of bespoke web hosting services for SMBs and Non-profits. Including redundancy plans for the online business.

Sep 2014Aug 2015

System & Security Administrator, Swift Operator

Bank of Bahrain and Kuwait

Responsible for all system administration & IT security related functions within the bank including SWIFT operations.

Jun 2011Jul 2014

Training & Development Coordinator

Innovative Technology Co.

Business English Training, e-Learning Development.

Mar 2010Dec 2010

Projects Coordinator

Risk Management & Security Consultancy Co.

10 month training program by Aegis Defense for the Amiri Guards in Kuwait.

Took care of course coordination in collaboration with various instructors and officers.

Technical Surveillance, Firearms, Counter-terrorism, Sharpshooting, and VIP Protection.

Oct 2009Oct 2009

Interpreter

Field Medic, Operations, Physical Security

Classroom and field interpreter(English/Arabic-Arabic/English) Aegis Defense training project with the Amiri Guards.

Acted as assistant to instructors for various VIP Protection, firearms, counter-terrorism and field medic training programs.

Sep 2006Jan 2009

Onsite IT Coordinator

Schlumberger

Provided Tier 1 onsite technical support for SLB Kuwait IT infrastructure. Troubleshooted hardware, software and connectivity issues for a mixed Unix, Windows 2003 and mainframe environment. Provided timely resolutions to support mission-critical application users.

Apr 2006Aug 2006

Network Technician

Kuwait Danish Dairy

Providing technical network support with various technologies spread over various operating systems: Windows/Linux/Apple. Cisco switches configurations and installations. Access Point configuration and installation. Data center monitoring spread over shifts.

Jun 2004Jun 2005

Network Specialist

Arab Information Management Services

Designing and implementing network layout for client. Troubleshooting and maintenance of connectivity on a mixed LAN and WAN environment.

Jun 2003May 2004

Administrative Assistant

Gulf Bank

Facilitated new employees with the completion of paperwork. Entered payroll monthly, performed weekly audits verifying all information has been entered correctly. Processed O/T and per-diem requests. Provided administrative support to Payroll Manager.

Aug 1998Jun 2003

Assistant Computer Operator

Environment Public Authority

Provided technical support for end users. Troubleshooted hardware, software and connectivity issues for a mixed Unix, Windows NT/2000 environment. Provided timely resolutions to support mission-critical application users.

Education

20002002

Information Technology

Institute of Management & Technical Studies - Hawally, KW

C, C++, Assembly, Javascript, FORTRAN, COBOL, Pascal, Visual Basic, Networking, Operating Systems (Windows/Unix), Hardware troubleshooting and Databases

19951996

ASc Criminal Justice Technology Specialist

Valencia Community College - Orlando, FL

Introduction to Criminal Justice

Criminal Justice Administration

Computer Fundamentals & Applications

Introduction to Security

Juvenile Justice Systems

Criminal Evidence & Procedures

Business Communications

Community Corrections

19901995

High School Diploma

American International School of Kuwait - Surra, KW

General high school courses. 

Certifications

Jan 2016Present

Web Portal Security

Crypto AG
Feb 2015Aug 2016

Google Apps Certified Administrator

Google Inc.

Certifies administrators who demonstrate the skills required to deploy and manage a Google Apps domain.

Jul 2013Present

TSCM Operator Level 2 

Verrimus
Jul 2013Present

Hawk Operator

Verrimus

Operation of the HAWK XTS Non-Linear Junction Detector (NLJD) to detect: improvised explosive devices (IEDs), Technical surveillance countermeasures (TSCM) + Mail screening for concealed electronic devices (suspect packages)

Jul 2013Present

Raptor Operator

Verrimus

Operation,  analysis, monitoring and localising the radio frequency spectrum in electronic countermeasure operations using the Raptor RXi

Jul 2011Present

Certified Social Media Professional

Hootsuite Media Inc.

Volunteer Experience

IT Volunteer at Training Gate International (December 2010 - Present)

IT Volunteer at Markaz21 (June 2012 - May 2013)

BEA Mentor at Advanced Bionics (February 2014 - Present)

United Nations Volunteer (June 2014 - Present)