Fotis Goulousis

  • Athens Greece
  • +306977400618
  • Fotis.goulousis@gmail.com

Work History

Work History

Project Manager

Bartlomiej Plawczyk, EMEA Telecom Services
Project Manager in replacement of old Avaya system with Avaya CM6. Project included business requirement creation, negotiation with vendors, purchasing of new equipment, installation configuration and testing of new hardware and software. Close co-operation with EMEA Telecom team(, Team Leader) Avon Greece intranet design-creation and administration in SharePoint 2010.

Administrator

Atos Origin Company
Quality Administrator in Quality department of in Athens 2004 Olympic games. Administrator in Change και Configuration management PVCS software by Merrant Company. Responsible for Documentation management
Jan 2008 - Present

It Analyst

Avon Cosmetics Greece
IT Analyst Vodafone Incentive Project manager(ongoing). This program will launch in Q3 of 2014 and is expected to cut in half communication costs for Avon Greece and their representatives, while providing targeted boost in Avon sales. The main project involved negotiations with Vodafone to provide representatives with benefits of the business contracts which only Avon Greece business users currently are allowed to. Avon will benefit by receiving up to 20 % money return from Vodafone on the total amount each representative pays Vodafone per year. Communication between Avon and Avon representatives will be for free, thus further reducing the communication bills for Avon, while benefiting Representatives as well. In order to accomplish this, cooperation with legal, finance, HR and marketing departments was essential as long and complex negotiations with Vodafone and Avon took place. In charge of performing the IT SOX internal controls for Avon Greece IT. Administration and support of Avon Greece IT network(cisco, windows servers). We have a number of windows servers, both physical and virtual. Virtual servers are using VMware technology. Administration and support of AVAYA PBX telephone system. Procurement of servers, workstations and other IT software/hardware equipment and services according to business requirements. Vendor negotiations. AS400 operating support.
Mar 2007 - Dec 2007

Erp It Analyst and Integrator

Datamed Healthcare Integrator, Athens, Greece
ERP IT Analyst and integrator Implementation and integration of LIS(TD Synergy) ERP system in Greek public hospitals. Main responsibilities were interviewing medical stuff of public hospitals in order to analyse local needs of each lab and provide best solution according to their needs. User Acceptance tests and training of stuff in the new ERP system. ERP manuals translation from English into Greek
Oct 2006 - Mar 2007

Service Assistant

LG Electronics
Service Assistant LG service spare parts warehouse manager. Reporting and analysis of data collected by outsourced service partners on their monthly activity. Vendor service communication and management Translation of LG product manuals in Greek
Sep 2005 - Oct 2005

Customer Service Technical Support

LG Electronics
Athens, Greece Customer Service Technical Support Telephone customer support of LG products.
Apr 2004 - Aug 2004

Analyst

Atos Origin
Athens, Greece Incident Response Analyst in IT-Security department of Athens 2004 Olympic Games.
Mar 2003 - Mar 2004

Administrator

Atos Origin
Athens, Greece Quality Administrator in Quality department of Atos Origin Company in Athens 2004 Olympic games.

Education

Education

M.B.A

Cambridge University

Certificate of Proficiency

Cambridge University
2003 - 2005

M.B.A

Kingston University
1999 - 2002

BACHELORS

University of Kent U.K