Provided leadership and management for the General Services Department, which consisted of nine multi-functional divisions including: Administration, Airport, Buildings & Grounds, Capital Project Management, Communications & Electronics, Energy Management, Fleet Management, Print Center and Waste and Resource Recovery. These nine diverse divisions were made up of 250 employees, with 68 different job classifications and a budget in excess of $52 million. In addition, served in the following capacities: Dean of the School of Leadership and Personal Effectiveness for Chesterfield University, charter member of the Council on Learning, member of the Quality Indicators Group, and team leader for a number of process and project action teams. Facilitated and led numerous Strategic Planning sessions and coached and mentored subordinates, who were subsequently promoted to higher positions.
Served as a State Senate Productivity Quality Award (SPQA) examiner. Extensive experience in strategic planning, performance measurement and leadership. Coordinated and wrote the County’s first Malcolm Baldrige application for government agencies.