Objective

I am a results oriented senior manager with over 15 years in IT and 7 years experience managing complex projects with a hedge fund. Success in leading and defining technology strategies with alignment to the corporate business plan. I have demonstrated the ability to define roadmaps, build killer technology teams and designing the infrastructure to support future growth. I am an innovative problem solver, able to see the business and technical side of a problem.

Interest

Learning all I can about technology and integrations with the social networking aspect in reference to businesses.  On a personal side, I am working towards a Sommelier certification and I enjoy tinkering with my old 1971 VW Karmann Ghia.

Summary

IT/IS department manangement, Infrastructure Administration, Project Manager in a wide variety of industries (finance, healthcare, entertainment).

Work History

Work History
Oct 2001 - Jul 2009

Information Technology Manager

Khronos LLC

  • Direct reporting to the Managing Director. • 
  • Defined and carried out corporate technology based services strategy. • 
  • Responsible for maintaining the IT annual budget with monthly CxO status meetings. • 
  • Work closely with company controller and CFO • 
  • Cost cutting initiatives - Reduce a $4,500,000 budget by less than half in 2009 while maintaining productivity and minimal job loss. • 
  • Lead the design, development, implementation, marketing, training, sales, and support of technology based services and infrastructure to our global users. • 
  • Established and managed a team of 6 IT members in NYC • 
  • Managed consultant and vendor relationships / projects • 
  • Managed development projects using Extreme Programming methodologies • 
  • Insure full cohesive integration of products and services to create customer life cycle solutions. • Define strategy / design, develop, integrate automated solutions for customer support call routing/handling, processing, escalation, and other necessary processes and functions. • 
  • Managed and lead the worldwide introduction of new products and services into core user support and managed initial support thereof to maximize customer service quality and customer satisfaction • Initiative leader for multiple technology projects including global multihub DMVPN, BGP, Citrix, VoIP, WAAS, Mac Desktop integration and Blade/SAN technologies • 
  • Pioneered development of emerging technologies; Virtualization - VMware, VoIP, Salesforce integration, etc • Co-project managed a $5,000,000 construction project of the new corporate offices 
  • Co-managed the facilities department - HVAC, Implemented a facilities ticketing system • Designed and created a support team and helpdesk system
1994 - 2003

Chief Audio Engineer

New Music Cafe / Elbow Room

Operate a 48-Channel Mackie mixing console to amplify and enhance audio fidelity. Coordinate audio equipment for multiple events / productions. Maintain existing equipment which includes upgrades and formatting. Computers that have been added to system for Visual effects and MP3s. Artists included B-52’s, VaST, Rik Ocasek, Groove Collective, Milo Z + many local acts

1998 - 2001

Project Manager and Citrix Administrator

System Arts, Inc.

Tradesoft Global, GDAXS (http://www.gdaxs.com) – Citrix Administrator

  • Customized implementation of a redundant Citrix Metaframe based system, providing access to third party customized applications for multinational institutional stock trading over the Internet. • 
  • Tested & evaluated applications for Metaframe compatibility. • 
  • Integrated and maintained RSA SecurID for strong authentication. • 
  • Assisted in the designing of a secure VPN (3DES) to provide access from the main office and for the remote (at home) administration and management of the off-site data center. • 
  • Hardened the underlying NT OS and applied strict system policies to insure network security with hosted windows based applications.

The Children’s Village, Dobbs Ferry – Technical Project Leader

  • Project Leader for 5-person rollout team for 300+ node rollout. • 
  • Installation and configuration of HP, Compaq, Dell and IBM products. • 
  • Administration and maintenance in NT and Novell.

Hackensack University Medical Center – Project Leader

  • One of three Project leaders for 5-10 person rollout team for 2500+ node rollout. • 
  • Project Leader for “high-profile” areas such as Emergency Room and admitting Department.
  • Installation and configuration of HP, Compaq, Dell and IBM products. • 
  • Administration and maintenance in NT and Novell. 

Medical Malpractice Insurance Association / NYC – Project Systems Administrator

  • Implemented network technologies utilizing Windows 9x, Windows NT Server and Workstation, MS Exchange Server, MS-Proxy Server, DHCP, • DNS and WINS. • 
  • Design and implemented software and hardware standards in a corporate environment. 
  • Installation and configuration of Dell products. 

Our Lady of Mercy / NYC – Technical Project Leader

  • Lead Project coordinator for 15 person rollout team ( 2000 + desktops) • 
  • Implemented network technologies utilizing Windows 9x, Windows NT Server and Workstation.
  • Installation and configuration of Gateway products.

Physician’s Medcenter / NYC – Project Systems Administrator

  • Assisted in the design and implementation of a Voice-Over-IP (Cisco VoIP) solution between the 3 offices over the Frame-Relay WAN to drastically reduce telephone charges between remote sites
  • Assisted practice management software vendor with installation and establish connectivity to all workstations at all 3 remote offices.
1996 - 1998

T1/ISDN Technical Specialist

Intercall.Net

Initially I was hired as technical support to diagnose PC/Mac problems and facilitate repairs at client sites and handle ISP support calls, but was promoted within the year. Primary support contact for clients which included Drug Guild, Z100, Lifestyle Condoms and Maxell. Managed and handled the installation of TCP/IP networks and T1 connections.Contributed in group discussions for Web site development (Z100, Q104, Maxell). Performed daily maintenance routines on various PIX application and UNIX (AIX and BSDI) servers.

1992 - 1994

Chief Audio Engineer

The Grand

Operate a 48-Channel Soundcraft mixing console to amplify and enhance audio fidelity. Coordinate audio equipment for multiple events / productions. Maintain existing equipment which includes upgrades and formatting. Artists included Beck, The Ohio Players, B-52, Dick Dale, Skalapolooza Show, Peter Murphy.

1992 - 1993

Programmer

Hudson United Bank
Mainframe programming - Programmed in COBOL for their banking and accounting software, Learned Assembly language to update their in-house software. Skills Used: IBM COBOL, BAL/ASM Assembler, DOS/VSE, JCL, ISAM, VSAM
1989 - 1992

Monitor Audio Engineer

The Ritz

Now known as Webster Hall and the old Studio 54 location.

Operate a 48-Channel Mackie mixing console to amplify and enhance audio fidelity. Coordinate audio equipment for multiple events / productions. Maintain existing equipment which includes upgrades and formatting. Artists included Guns N’ Roses, Fishbone, Red Hot Chili Peppers, Murphy’s Law, Sting.

Education

Education
1989 - 1989

Music Theory

New York University
1988 - 1988

Harvard University
1986 - 1988

Music Theory and Recording Engineer

Berklee College of Music
1982 - 1986

Memorial High School

Skills

Skills

Vendor Relationships

Strategic Planning

Leadership