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Summary

  • Generated $7.0 million revenue from new SaaS product launch.
  • Saved over $1.0 million a year by establishing DevOp team and re-architecting our AWS footprint.
  • Saved $1.5 million by adopting and implementing blades and virtualization infrastructure strategy.
  • Delivered $20 Million saving by automating the financial processes of the tax division.
  • Generated $67 million in revenues by shipping over a dozen versions of Picture Publisher, Webtricity iGrafx.
  • Founded Image2Web, raised first round of funding and negotiating Corel’s $7 million technology acquisition
  • Process reengineered & automated all processes of 3 departments using SOA and BPM as the strategy.
  • Improved customer service by 60% by Implementing ITIL to govern IT Services Delivery and Support.
  • Holder of 6 US software Patents.  ITIL Expert certified & holder of a Master’s degree in Computer Science.

Work experience

Oct 2016Present

Sr. Director of Engineering

American Achievement Corporation

Led Engineering Department for Publishing within AAC.  Rebuilt the Dallas Software Engineering Department from the ground up to over 50 engineers.

  • Launched a new SaaS product line which generated %300 of the forecasted revenue in the first year, 1000 customers vs 250 forecasted.
  • Reduced outages by 90% by establishing a DevOp practice through building a DevOp team, building a CI/CD automation process and the usage of TerraForm, ansible, Jenkins and CloudWatch.
  • Reduced AWS OpEx cost by over a $1.0 million a year by establishing DevOp team and re-architecting their AWS footprint and switching to serverless architecture (using lambda function).
  • Evolved and matured Balfour’s IT processes by:
    • Adopting SCRUM & ITIL for running software development and IT operation.
    • Establishing & nurturing culture of ownership & accountability
    • Introduced new tools like TestRail, Splunk, NewRelic, Jira & cloud foundry.
  • Delivered on business objectives (releasing StudioBalfour, MyYear, Balfour Tools, Balfour Works and BalfourGo) by rebuilding the Dallas team and establishing an offshore development office in Poland.
  • Reduced cost of producing software by 30% by establishing an offshore development office in Poland which proved to be cost effective & delivered high quality software.
  • Reduction of production defects by 40% by establishing a formal QA team which focused on test automation drastically improved the agility of the SDLC.
Mar 2014Present

Director of IT Transformation

Brinks
    • Led Software Development CoE & Data Warehouse Business Intelligence team.
    • Created and executed the company Cloud Strategy which includes defining governance & operational model, and application migration strategy.
    • Team mentoring & career Development.
    • Ensured Compliance with Banking rules & regulation & Risk Management & mitigation.
    • Saved the company over a million dollars by Defining & delivering on a new Global integration strategy
    • Integrated Oracle EBS with legacy systems of 4 countries.
    • Developed and supported the BIMS & CompuSafe platforms for LATAM European regions.
    • Rebuilt the BI/DW strategy & team and delivering on key initiatives like profitability metrics for routes, branches & clients.
Mar 2011Mar 2014

Sr. Director of IT, Software Development

CoreLogic Inc.
  • Led the SDLC for TAX, a $400M business unit. Managed the SDLC budget of $20M and a portfolio of over 40 projects. Managed a staff of 150 people split between US, India, Poland and Mexico.
  • Led 2nd & 3rd level support team following ITIL framework.
  • Mentored & developed career development plan for each team member.
  • Ensured Compliance with financial rules & regulation & Risk Management & mitigation.
  • Delivered $20 Million saving by automating the financial processes of the tax division.
  • Improved the quality of the software being delivered and cutting cost by 20%
  • Diversified from one vendor to 3 vendors
  • Mentored one of my directors to adopt the situational leadership style of management
Mar 2006Feb 2011

Director of Software Development

Urban Planning and Development Authority

Reporting to the CIO.  Leading the formation and execution of software strategy

Responsibilities:

Strategy formulation and execution ensuring alignment with the business, Project Management, Develop and ensure software service quality following ITIL. Implementation of SLAs.

Achievements:
  • Implemented the SOA/BPM strategy establishing the SOA Governance Board & Center of Excellence, adopting Business Process Management, BPM, as the SOA enabler and delivering first two projects.
  • Executed a road map for the legacy systems which includes, support and maintenance, leveraging of assets and integration, services identification and refactoring and eventually a full Migration path.
  • Managed $12 million Software budget.
  • Implemented IBM Rational/RUP as an SDLC methodology.
  • Implemented ITIL to govern Software Service Delivery and Support.
  • Automated all of the General Survey Department internal processes.
  • Automated all of the Building Permit Department processes.
  • Mapped and documented all of the processes within the authority.
  • Oracle ERP Business Suite scoping, tendering, evaluation, planning and design.

Technologies used: Java, J2EE, WebSphere (WPS, WID, Portal, Monitor), FileNET, Oracle DB, MS SQL

Aug 2004Dec 2005

Director of IT

Integrant Inc.

Managed off shoring software development office in Jordan.  Responsible of the complete SDLC for enterprise web applications and Data Warehouse / Business Intelligence projects for the financial and pharmaceutical sectors.

RESPONSIBILITIES:  P&L ownership, Established and enforced Software Development methodologies, Resource management & budgeting, Enterprise Architecture & design.

Achievements:
  • Delivered 6 major enterprise web projects.
  • PMO establishment and leadership.
  • Aligned technical capabilities and methodology to an outsourcing and off shoring business model.
  • Defined, implemented, monitored and enforced a new Agile software development methodology in an effort to eliminate waste and align the office with the company long term business objectives.

Technologies used: Java, J2EE, MS .NET, C#, VB.NET, JavaScript, HTML Oracle DB, MS SQL

Jan 2002Jan 2004

Software Development Director

Corel Corporation

Technical visionary and Director of Product Development for Corel SmartGraphics platform.

Achievements:
  • Managed an external Canadian consulting firm.
  • Delivering 2 versions of the enterprise server product.
  • Transformed the team from a waterfall to an Agile SDLC methodology.
  • Heavily influenced the vision of the product.

Technologies used: C++, MFC, XSLT, JavaScript, Java, J2EE, MS .NET, C#, VB.NET

Jan 2000Jan 2002

CTO/Co-Founder

Image2Web Inc.

Cofounded Image2Web which provided enterprise software solutions to automate the life cycle of web content.  It targeted B2B Exchanges, content aggregators, system integrators, and visual e-commerce sites. 

Achievements:
  • Successful launch of the company and securing first round of VC funding.
  • Successful development of company's product portfolio including 6 US Technology Patents.
  • Successful negotiation of Corel's $7 million acquisition of the company.

Technical Responsibilities: Defining products and product's road map of the company.  Lead the whole development cycle of our products.  Also lead the development team in defining our next generation technology, which handles the dynamic creation of imagery based on a user profile, device profile or business rules.

Management Responsibilities: Managing and leading the Development team.  Member of the Executive team.

Technologies used: C++, MFC, XSLT, JavaScript, Java, J2EE, MS .NET, C#, VB.NET

19911999

Development Manager

Micrografx

Technical Manager for 7 Software engineers, Product Specialists, Release Coordinators, Technical Writers, and a QA team.

RESPONSIBILITIES: Technical architect, Team leadership, Budgeting, resource management, coordination with sales, marketing and upper management.

Achievements:

Delivered multiple COTS versions of Picture Publisher, Webtricity and iGrafx Image.

Technologies used: C++, MFC, XSLT, JavaScript, MS .NET, C#, VB.NET

Skills

Cloud Computing

Serverless Architecture, Lambda Function, AWS Step, AWS API gateway, Cloud Transformation, SaaS, Cloud Foundry, Kubernetes

IT Management

IT Strategy, IT governance, IT Management, Team building, Leadership, Mentoring, Coaching, Strategic planning, Service Management, Risk Management, Vendor management

SOA (Service Oriented Architecture)
SOA leadership, planiing & strategizing, Implementation, SOA governance board, SOA center of excellence, SOA & BPM (Business Process Management) coupling.
Project Management
PMP certified.  Hands on project management in compliance with PMI. PMO planning & execution.
IT Strategy
Software Strategy formulation & execution General IT Strategy formulation & execution
Software Development
over 20 years 12 of which in management.  SDLC implementation uding waterfall, Agile, FDD and SCRUM.

Education

Portfolio

Certifications

2009Present

ITIL-ITSM

OGC
20082015

PMP

PMI