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Work experience

Feb 2009Sep 2009

Senior Service Technical Writer


Contract Senior Technical Writer writing Service manuals for Xerox printers.

Mar 2008Nov 2008

Senior Technical Writer

GE Security
Contract Senior Technical Writer responsible for documenting the entire line of video surveillance camera equipment. Tasks included creating User manuals, Installation manuals, and Release Notes. Primary tools used were Framemaker, Photoshop, Illustrator, Acrobat Professional, Outlook, and SnagIt.
May 2006Nov 2007

Senior Technical Writer

Contract Senior Technical Writer primarily responsible for documenting User and Advanced Features Guides for Xerox printers. Additional projects included writing scripts for quick start tutorials, and printer/scanner driver Help for Windows and Macintosh platforms. This contract lasted for 18 months.
Oct 1997Jul 2005

Senior Technical Writer

IBM/Rational Software
Apr 1992Oct 1997

Technical Writer/Senior Technical Writer



Associate of Applied Science in Electrical Engineering

ITT Technical Institute

Web Assistant II Certificate

Portland Community College

Technical Writing Certificate

Portland Community College