Regional Operations Manager

LoJack Corporation

Publicly traded (NASDAQ: LOJN), premier worldwide provider of wireless tracking and recovery systems for mobile assets, and the leader in global stolen vehicle recovery.

Regional Operations Manager

Report to the Western Regional Director and serve as a member of the National Operations Planning Team. Manage all 3rd party contractors and dealers (630) that install and service LoJack products and 14 field account reps who are the direct contacts. Prior to downsizing managed up to 48 technical and supervisory personnel.

  •  First manager hired in the region with a college degree.
  •  Manage $4.5M budget for all field operations.
  •  Maintained employee morale and productivity while leading team through two (2008 & 2009) restructurings reducing workforce by 20%.
  •  Influenced national change in payroll procedures by designing an improved payroll sheet that included metrics on field employee performance.
  • Assisted in the implementation and coordination of CRM programs to manage outside vendors which lead to a new project initiative on Field Interface Technology (FIT).

 Fast Track Career at LoJack: Field Manager - Southern California, Arizona, Northern California, Reno & Pacific Northwest, Sept 07- May 09; Field Manager - Southern California / Arizona, Mar 07-May 08; Field Manager - Southern California, Jan 06-May 09 Scheduling / Dispatch Manager, Jan 06-Mar 07.