Organization Development and leadership development expert with 20+ years of experience in talent management, human performance improvement, behavior modification, change leadership, and training design, delivery and measurement. Specialize in maximizing organizational and individual performance by aligning organizational learning activities with business strategies and goals.
American Society for Training and Development - Active member
Society for Human Resource Management - Active member
Robert Morris University Alumni Association - Active Member
Aug 2005 - Present
Adjunct Faculty Member
Created and presently deliver an advanced corporate training class that is now a requirement for students following the Corporate Training track of the Instructional Leadership masters program.
Jan 2006 - Dec 2009
Organization Development & Training Manager
Mine Safety Appliances
Coordinated and managed the leadership development program for 300+ managers and supervisors in North America. Designed and delivered instructional programs designed to build critical skills. Utilized a five-level evaluation process to carefully measure the impact of training on business goals.
·Determined current and future workforce learning needs through quarterly reviews of the competency model resulting in a learning program that was focused on the critical success factors for leaders
·Served as Chair of the Management Development Council to ensure learning activities were aligned with organizational goals, strategies and objectives both vertically and horizontally
·Partnered with functional managers and identified and defined issues, conducted performance gap analyses, and designed and implemented interventions that effectively closed gaps in performance
·Integrated learning assets (reference guides, job aids, online learning modules) into the work environment which kept leaders focused on more effective behaviors
·Assessed talent pipeline and partnered with functional managers to create success profiles resulting in targeted succession plans for management / leadership roles
·Created an interdependence between formal and informal learning so that the two complemented each other and worked together to create a continuous and more holistic learning process
·Coached managers and supervisors one-to-one as a follow-up to learning events which resulted in a an effective transfer of ideas and concepts from the classroom to the workplace environment
·Performed periodic audits of the performance management process which resulted in development plans with SMART goals and a clear focus on organizational strategies and goals
·Partnered with functional leaders to conduct periodic assessments of the performance management tool resulting in a tool that was efficient and captured the necessary performance indicators
·Created a self-paced, on-demand e-learning curriculum which resulted in a greater focus on continuous and self-directed learning
·Partnered with the Executive Leadership Team to develop and implement a mentor program which resulted in a support system to further the success of high potentials
Jan 2004 - Jan 2006
National City Corporation
Delivered professional and leadership development learning programs to retail banking branch managers, assistant managers and customer service representatives.
1998 - 2004
Business Development Manager
Eagle Publishing Company
Partnered with new and existing customers and applied appropriate marketing strategies which helped them grow their business without negatively impacting profit margins, and acted as a liaison between the customer, technical writers, graphic designers and photographers resulting in clear, consistent communications throughout each project
1995 - 1998
Police Officer / State Certified Instructor
McCandless Police Department
Performed patrol duties and enforced state and local laws resulting in a safer and more secure community, and facilitated skill-building training classes to new police recruits resulting in officers who were prepared and equipped to enforce the laws of the Pennsylvania Crimes Code and Vehicle Code
1986 - 1994
Deputy Sheriff / State Certified Instructor
Allegheny County Sheriff's Office
Performed assigned duties as directed by the office of the Sheriff as they pertained to Commonwealth Court and civil litigation. Facilitated skill-building training classes to new police recruits resulting in officers who were prepared and equipped to enforce the laws of the Pennsylvania Crimes Code and Vehicle Code
Aug 2004 - May 2007
Doctor of Science
Dissertation: Exploring the Factors that Determine Web-Based Medium Selection and PerceivedEffectiveness: A Case Study
The purpose of this study was to explore the factors that influenced the respondents’ decisions on the selection and perceived effectiveness of three web-based training delivery methods. In other words, if a person is given the choice to listen to a podcast, view a training video or actively participate in a simulation, which would he or she choose and why?
This was an exploratory study which was appropriate in this case because the research was aimed at studying an organizational initiative in an attempt to understand what was happening.
The population for this study consisted of Fire Service Distributors, Firefighters, and Fire Service support personnel.
Two web survey instruments were used. The population for this study consisted of Fire Service Distributors, firefighters, and fire service support personnel. The sample of the first web survey consisted of 291 respondents. The sample of the second web survey consisted of 307 respondents. The respondents were recruited by responding to a banner on a popular Fire Service website asking them to help the organization improve training initiatives by volunteering to take a short survey.
The web surveys gathered data pertaining to demographic characteristics, medium selection, and sensory modality preference. Bivariate analyses were conducted, and chi-square was used to determine statistical significance. The answers to open-ended questions were reviewed and coded into categories based on themes or key words used by the respondents. The second web survey contained a 30 question sensory modality preference assessment designed to identify the sensory modality preferences of the respondents.
Relationship between age and medium selection – not statistically significant
Relationship between age and rationale for medium selection – statistically significant
Relationship between medium effectiveness and geographic region – not statistically significant
Relationship between medium selection and education level – not statistically significant
Sensory Modality Preference
Relationship between sensory modality preference and medium effectiveness – not statistically significant
This study suggests that Fire Service customers consider many factors when selecting a web-based information delivery method. While age and sensory modality preference played a role in the rationale provided for medium selection, they were not any more important than any of the other factors studied with respect to medium selection. This study resulted in no major implications for change for the designers and developers of the organization’s web-based information delivery systems.