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Selected Achievements

Singapore 2008/9; successful project management of all human capital aspects of a newly established global procurement headquarters of a Japanese MNC with German /Japanese leadership, including:-HR processes, employee handbook, relocation to Singapore of nine multi-national specialist managerial staff and their families, employment legalities, hiring of 13 local terms support staff, cross-cultural coaching, payroll outsourcing, talent pool management.

In organisational consulting in UK joined Aston Zoraster plc on temporary contract to cover new assignment overflow.Three weeks later invited by CEO to join the company.Billed US$76k in first month and six months down the road negotiated a US$380k contract to recruit 9 engineers.

In Singapore recruitment sector, working a niche market, built a successful pan-Asia Media & Advertising desk within four months. Top biller Q2, 2001 and Q4, 2001 while in hospital.

Sappi, Blackburn Mill used Crosby Total Quality Management (TQM) as a tool for change, to improve mill-wide processes, reduce waste and influence work culture throughout the mill. The introduction of a change in approach to machine planning, for example, resulted in downtime on the 50 KTPA paper machine being cut from 16% to 11% within 3 months; later improved to 8%; and a more systematic approach to order planning improved vehicle loading for domestic orders from 88% of capacity to 96% in a six month period.

Key role played in the start-up of the first optical fibre and optical fibre cable factory in Malaysia.Drew up the company’s regional marketing strategy; submitted a successful US$80 million tender to Malaysia Telekom and was on-site in Hufei, China for the commissioning of the cabling machine before its installation in Malaysia.This latter activity involved six days of negotiations and ‘face’ to bring the line together in one site before testing could begin.

In 1984, at the beginning of the UK Miners’ Strike, formulated, coordinated and implemented the programme to replace Scunthorpe Works’ use of indigenous coals by foreign coals imported in coaster traffic via the Trent Wharves.Implementation required viably re-routing steel export cargoes, re-negotiating dock working practices, co-ordinating the loading and discharge of some 10 qualities of coal in 40 coasters per week (2500 tonnes max. each) and the turn around of up to 120 tipper trucks per day, resulting in the successful importing of an average 65kt per week over a 13 month period - without which Scunthorpe Works which produces 2.2MTPA and provides employment for approx 44k people, would have shut down permanently.

In 1982 effected total review and re-negotiation of port handling, haulage and shipping rates/contracts in UK and overseas for export deliveries from Scunthorpe Works.Within one year reduced freight charges by an average US$15/tonne on 1 million tonnes.Maintained downward trend on freight rates without jeopardising on-time delivery, compromising quality of service or causing service providers to cease trading.

Took the lead to bring on-line a bi-lingual computer system for British Steel Paris. Liaised with five UK manufacturing sites, 30+ mills, to co-ordinate compatibility of information required by both sides, programmed all data bases in English and French, time-tabled longer term enhancements and trained all staff in its use.

Successfully organised various conferences and training seminars for British Steel Plc.One of these, the annual four day Export Strategy Conference, involved sourcing of external keynote speakers, co-ordinating input of varying degrees from some 350 UK and foreign based Senior Managers, before, during and after the event, conference production and culminated in the publication of the Corporate Export Strategy paper.

To eliminate crisis management of Scunthorpe Works’ export rolling and despatches, working practices in the shipping Department were redesigned, information flow to and from the Sales Offices improved and Rolling Mill Managers persuaded to allow Shipping to do all Production Planning and Control for export orders.In a 12-month period export orders rolled, complete and on time, rose from 60% to 85% and deliveries, complete and on time, rose from 45% to 80%.


An internationalist with 20+ years results driven years in Senior Management in global Service and Manufacturing industries before moving into Human Capital and Organisational Consulting in 1997.

  • Strong strategic planning, logistics, manufacturing, business management and negotiations expertise with consistent achievements in senior management, team building and process improvements.
  • Have contributed millions of dollars to bottom line through quality management, business process improvement and cost reduction.
  • Extensive hands-on experience as a business partner, both as project manager and a project resource with demonstrable ability to plan and control multiple projects in a fast paced environment.
  • Excellent team-player with strong customer focus; dedicated to cost effective business solutions and maximising customer satisfaction.
  • Ability to integrate into a multi-national environment with experience of managing national and cross-border business activities.
  • Strong financial management acumen with successful P&L management; comfortable managing a profit centre within a larger business.
  • Ability to connect with and inspire business partners at all levels with a proven track record in leading regional business development.
  • Strong man-management and interpersonal skills; persuasive motivator, mentor and leader with proven experience of managing small and medium sized teams.

Work experience

Aug 2001Present


iBis Intelligence Services Pte Ltd

iBis Intelligence Services is a Singapore based company specialising in building, using and managing human capital processes and strategies to deliver business results.


  • ROI driven staffing & recruitment and succession planning
  • Company & employee policies, documentation and handbooks
  • Payroll management & outsourcing
  • Employee assessment, training & development
  • Expatriate relocation & cross cultural training
  • Senior Management Search & Selection
  • Graduate  recruitment
  • Candidate pipeline development
  • Career development & management programmes

I hold a Personal Employment Pass (PEP) which gives me the right to live and work in Singapore

Jan 2000Present

Director /Regional Manager APAC /Search Consultant

Niche players in Executive Search and Human Capital Consulting in Asia

Actively engaged on business development, account management and leading:

  • Pan-Asian search assignments sourcing senior management for MNC’s,
  • Career counselling and development programmes,
  • Corporate human capital consulting

Sectors: Media, Marketing & Communications; Logistics & Distribution; ICT; Manufacturing; Pharma

Clients:  included SAP, VSource, Flextronics, Orange, Nortel Networks, Seagate, Flextronics, Gammon, DHL, TNT, Hi-P International, WPP Group companies (Ogilvy, Bates,Grey,Y&R), Cordiant Group, Publicis Group, IPG, M&C Saatchi, P&G.

Sep 1997Jan 2000

Consultant - Executive Search & Selection

Aston Zoraster Ltd

Clients: included Thomson Derwent, St Ives Plc, Ster-Kinekor Europe, Wrigley, Yellow Pages, Alliance & Leicester, Xerox UK, Dolphin Telecommunications, British Steel, Expotel.

Mar 1997Aug 1997

Production Planning & Control Director

Seda, Aston & Full

Remit included:

  • Scheduling of printing and forming resources
  • Maintenance and monitoring of finished stocks. 
  • Consumable stocks and purchasing schedules

Clients: Perseco/McDonalds, Pepsico, KFC, Coca-Cola

Accountability: US$30 million.                                                         

Product:f&b printed packaging.


Operations Director

AMT Enterprises Limited
  • Company start up.  Developed from two local to eight national sites
  • Payroll and general Human Resources activity
  • Banking, financial reporting and general company administration

Product:  Gourmet coffee beverages


Commercial Director

SAPPI Specialities

Management team member with responsibility for:

  • UK & export sales profitability, order administrationa and delivery
  • Production planning for
    • Paper machine (capacity 50kt p.a.)
    • Six cast coaters (capacity 25kt p.a.)
    • Off line cutter (capacilty 15kt p.a.)
  • Mill wide implementation of TQM

Product:  Speciality commercial papers

Annual Sales:  t/o USD 65million p.a.

Direct Reports:  14


Marketing Manager


Very successfully reorganisation of fund raising activities

Product:  Animal welfare & wildlife charities

May 1992Oct 1992

Marketing Manager

OPCOM Holdings Sdn Bhd

Company start up - the first optical fibre and optical fibre cable manufacturer in Asia.  Reponsibilities:

  • Negotiation of purchase, delivery and installation of key equipment
  • Official opening ceremony
  • Formulated company marketing strategy
  • Led successful USD 75million Telekom Malaysia supply bid

Product:  Optical fibre /optical fibre cables


Corporate Executive Manager

British Steel (now TATA Corus)

1990 -1991  Director – United Forwarding Services SA – BS France1988 -1990  SVP Commercial Services -BS France SA1986 -1988  SVP, Corporate Export Services, British Steel plc, HO, UK1982 -1986  Director - Shipping, British Steel Plc - Scunthorpe Works, UK1980 -1982  Technical Assistant, Shipping Department, Scunthorpe Works1977 -1980  Sales Manager - ECSC, Export Rod Sales, UK

Various responsibilties including:

  • Direct responsibility at Works level for efficient production planning and export of up to 1 million tonnes p.a. commercial steel products
  • Negotiation and control of off-works storage, port handling and vessel stowage
  • Deep sea, short sea, export road and rail loading schedules
  • Controlled River Trent NAABSA berth loading programme
  • Implementation of Davignon Plan framework for WRIC exports to ECSC countries
  • Co-ordination and management of 13 months of coal imports during Coal Miner's Strike
  • Corporate level management of global agency & distributor network (+/-250 worldwide)
  • Corporate link between Sales Offices and central government offices e.g. BOTB, DTI, LCCI
  • Chairman's office briefings
  • Implementation of in-house, bilingual commercial programme (IBM36)

Products:  Commercial steels

Authority to commit:  +/- USD100million p.a.

Direct reports:  up to 25


Project Assistant /Interpreter

CdF Chimie

One of three English speakers on the first Qatar Petrochemical Corporation (QAPCO) Steamcracker Project. 


  • Call for bids management
  • Comptetitive tendering
  • Review of English bids against French documentation and specifications


Human Resources Certification

Singapore Institute of Management
  • Competency Modeling
  •  Managing Compensation
  •  Performance Appraisal
  •  Competent Trainer

Total Quality Management (TQM)

Crosby Associates

Total Quality is a description of the culture, attitude and organization of a company that strives to provide customers with products and services that satisfy their needs. The culture requires quality in all aspects of the company's operations, with processes being done right the first time and defects and waste eradicated from operations.

To be successful implementing TQM, an organization must incorporate eight key elements:

1.  Ethics                                                  5.  Teamwork

2.  Integrity                                                6.  Leadership

3.  Trust                                                    7.  Recognition

4.  Training                                                8.  Communication

Management Practice

Ashorne Hill Management College
  • Management Accounting
  • Team Building
  • Operations Management
  • Benefit Selling
  • ISO9000
  • TQM

Post Grad

The University of Hull


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