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Work History

Apr 2015Present

Sales Executive

The Oriental Hotel Legazpi

-Responsible for managing Government accounts; Hotel bookings, room reservations and other government related accounts.

-Ensure timely and appropriate delivery of service and products.

-Make initial customer contact through sales call and visits at least three (3) times a week .

-Familiar with formulating business proposals according to clients business needs.

-Familiar with drafting business contracts, booking event order, and other relevant business related documents.

-Negotiate prices and variations in prices specifications.

-Arranged meetings with potential clients.

-Records sales information and maintain clients' records.

-Prepares reports by collecting, analyzing, and summarizing information

-Review self sales performance with a view to improve it

Jun 2014Feb 2015

Front Office Associate

La piazza Hotel and Convention Center

- Executed daily check in's and check out and in-house checks for VIP's

-Pledged for completing responsibilities in terms of check in and check out process.

-Achieved and succeeded in upselling rooms to higher division.

-Conducted ocular of the hotel's facilities and guestrooms for potential clients.

-Served as a concierge for for foreign guests.

Education

Jun 2011Mar 2014

Bachelor in Science in Hospitality Management

Mariners Polytechnic Colleges Foundation
Jun 2010Mar 2011

Bachelor in Science in Hospitality Management

Tabaco College

Skills

-Computer Literate (Microsoft Excel, PowerPoint and Word

-Excellent Communication Skills

-Acquainted with Genesis Management System

-Familiar with Micros Opera Property Management System

-Hands on Experience in handling both minor and major transactions.

-Demonstrated ability to communicate clearly and handle complaints effectively

-Excellent organizational and interpersonal skills

-Exceptional time management skills



Certifications

Dec 2015Dec 2015

Course on Front Office Operations

Department of Tourism V



Nov 2015Nov 2015

Effective Customer Service Seminar

Department of Tourism V



Personal background

Date of Birth:                      May 16, 1994

Age:                                      21

Sex:                                       Male

Height:                                 1.74m. (5'7'')

Weight:                                143lbs (65kgs)

Civil Status:                           Single

Citizenship:                          Filipino


Reference

  • Michelle Cerdenio

-Human Resources

-La piazza Hotel and Convention Center

-480-3377