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Work experience

Aug 2006Jun 2009

Messenger/Customer Support

Velocity

Package Handler; Help Desk

Apr 2005Aug 2007

Volunteer

Coney Island Hospital
Sep 2005Jun 2006

Customer Service/Support

Barnes Noble

Customer Service/Support

Jan 2005Jan 2006

Customer Service

Zone Chefs

Customer Call Center; Customer Service/Support

Jan 2004Jan 2005

Clerical

Dr Salvatore Lenzo

General Office Duties; Front Desk Support

Education

Sep 2000Jun 2004

HS Diploma

Adelphi Academy

Summary

Maintained medical records, receiving commendations for thoroughness and accuracy in completion of reports and patient documentation. 

Developed thorough guidelines for operating office equipment to reduce repair calls and streamline usage. 

Reorganized records and files, sending obsolete files to off-site storage to improve office space utilization.

Objective

To utilize my knowledge and experience as an administrative/clerical position with dynamic and progressive companies/facilities.

Skills

Office Skills
Knowledge of Office Equipment (copier, fax) Proficient in Windows-based Environments, Internet, and Microsoft Office Applications Professional Customer Service/Support Skills Excellent Team Leadership • Outstanding customer service skills. • Excellent telephone presence and effective interpersonal skills. • Strong attention to detail.