Over 14 years of Information Technology experience including Microsoft Server 2000, 2003 and 2008. Over 12 Experience with Microsoft Exchange 2003/2007 website creation, optimization,
Jun 2001 - Present
The Brooks Group
Experienced technology director with a wide range of expertise in complex web and IT environments. Extensive management experience spanning eight years in the technology field. Broad technical background ranging from IT infrastructure to web, multimedia product design and development. Recognized for long hours, commitment to clients, attention to detail, professionalism, and follow-up.
Jan 1999 - Jan 2001
Corporate System Supply
Functioned as a member of a team of technicians to provide on-site support to hundreds of clients ranging from 5 nodes to 200 nodes with multiple servers and operating systems. Demonstrated high quality, results-driven, prompt, and professional customer service and support to instill confidence in technical advice and directions. Established technical infrastructure requirements, including network topology, desktop systems, servers, and wireless access. Performed maintenance of personal computers and peripheral equipment, identifying problems and providing appropriate solutions. Assessed customer needs and recommended appropriate products or solutions. Assisted in establishing a successful structure for growing companies. Trained end users on new computer systems and programs. Designed and installed Cat 5, Cat5e, Cat6 and Fiber networks.
Jan 1995 - Jan 1998
Systems Administrator/India Liaison
Supported 30 users locally and worked with the systems administrators located in New Deli India via sat-link. Traveled to India to upgrade over 100 data entry computers to Windows 95. Trained Indian employees on new software and how to use a mouse. Performed desktop migration from Windows 95/NT4 to Windows 2000. Provided technical support for corporate client/server systems. Responsible for hardware and software applications for workstations, servers, and network data communications. Collaborated with executive management and department leaders to assess network capacity needs. Projects required a wide range of skills: systems integration, network planning and installation, WAN implementation, backup solutions and network troubleshooting. Responsibilities also included web design, email server management, web server configuration and security consulting. Skills Web Design: Persuasive architecture (usability), graphics, color and layout, HTML and CSS, Fireworks and Dreamweaver, publishing systems, FTP and web portals. Operating Systems: Windows Server 2000/2003/2008, Windows 2000/XP/Vista/7, Macintosh Web architecture: ASP, IIS Networking: Design and install using switches, hubs, WAPs and routers. Packet sniffing, remote access, VPN, WAN design, DNS and Firewalls. Hardware: PC servers, clusters/load balancing, RAID, tape and disk backup systems, NAS, Fiber Chanel, Sonicwall Firewalls Software: Microsoft Exchange 2003/2007, Active Directory, Microsoft Office, Data Protection Manager (Backup to Disk) Web Marketing: Search engine optimization, Google AdWords, Yahoo Search Marketing, bulk email systems.