Dana La Fond

Dana La Fond

Summary

I am driven by results and goal-oriented. I have excellent interpersonal skills, communication skills, customer service skills, the ability to learn quickly and multitask. I'm known as a driven, reliable, competitive and strong-willed person to others.

Work History

Work History
Nov 2009 - Present

Intern

Saint Joseph College
• Work independently on various simultaneous projects • Develop marketing materials • Conduct research to promote the university
Apr 2009 - Present

Property Manager

Rental Properties, Individually Owned
• Increase the value of rental properties by assisting in developing and maintaining a new lease/policies and implementing a vigorous new tenant application process • Organize and implement all appointments for interviews and property showings with potential tenants • Assist with managing and scheduling home improvements/repairs • Effectively communicate with new tenants to complete “move-in” process promptly • Ensure that properties are maintained by tenants properly • Aid in collecting untimely rental payments
Dec 2008 - Present

Server

Olive Garden
• Exercise interpersonal and multi-tasking skills by effectively communicating with different personality types and needs of customers simultaneously to meet all requests quickly • Consistently up-sell customers to increase sales without causing a “hassled feeling” • Work on a team made up of employees with varying types of personalities to progress the organization by increasing customer satisfaction, organizational profits and customer loyalty
Jun 2008 - Dec 2008

Server

Lakeview Restaurant
• Delegate tasks to co-workers to ensure that shifts are efficient • Multitask in a fast-paced environment • Exercise communication and interpersonal skills

Education

Education

Bachelor of Science

Eastern Connecticut State University

Expected Graduation May 2010

Skills

Skills

Windows Movie Maker

Capable of creating and editing/combining video clips.

Microsoft Office Suite

Experienced in Microsoft Word, Excel, PowerPoint, and Publisher.