Fakhruddin Hasnan

Fakhruddin Hasnan


Recent Electrical Engineer graduate, former member of Institute of Electrical and Electronics Engineers and currently working as a Trainee Network Engineer in one of the leading telecommunication company in the UAE. A self starter, highly motivative, energetic and a proactive player with a passion to take initiative and ability to work in intricate situations. Over my years of education and work experience, I have been accoladed to possess the following skills:- # Interpersonal & presentation skills. # Possess excellent research and analytical skills. # Ability to apply academic knowledge to real life situations. # Process oriented and result oriented with problem solving capabilities. # Capacity to work within deadlines and performing well under pressure. # Ability to work alone as an individual contributor, and as a participant in a team

Work experience

Work experience
Jan 2009 - Present

Network Support Engineer (Trainee)

- Monitor Network Operations utilizing troubleshooting software and assist the client and other support teams with resolving any network connectivity issues or escalate to the appropriate specialist. ===== - Analyze connectivity problems, interpret testing results and determine if the client’s equipment/circuits, vendor connection lines or routers are the cause and initiate measures for prompt rectification. ===== - Coordinate network repairs and dispatch the appropriate vendor/specialist depending on the error determination. ===== - Assist vendors/specialists with network testing assignments and circuitry repairs designed to maximize operating capacity. ===== - Communicate with clients and support groups concerning scheduled maintenance and availabilities. Update and interface with the Help Desk and Executives on problem status. ===== - Handling level 2 supports calls escalated by the field and NOC engineers. ===== - Take ownership of the Trouble Tickets from Customer Service and resolve the Tickets. ===== - Support Field Engineers remotely during Troubleshooting. ================================================= Skills acquired:- - Support complex WAN / LAN networks in a large, enterprise environment. - Configure Router, Cisco Switch, PacketFront ASR and IP. - Configure FTTH technologies on WWP, I3micro, 3com and Mediatrix. - Configure Voip settings using Soft Switch Marconi and Nortel. - Configure IPTV Headend using the software tools Tandberg TV and Latens. - Configure High Definition MSTV Headend using the software tools OBI. - Possess knowledge of IP routing technologies like VPN, MPLS, Voip, covering areas such as firewalls, domain name services, and server infrastructure. - Experience using HP Open View, Pivotal, Seibel CRM and similar monitoring tools. =================================================
Jul 2008 - Aug 2008

Assistant Fire Safety Engineer (Intern)

Warringtonfire Consulting
- Technical analysis of fire safety strategies on the design of buildings based on standard NFPA fire safety codes. ===== - Reviewed the architectural layout drawing to rate and mark-up the materials from which the building is constructed with an appropriate period of fire resistance. ===== - Applied Fire Dynamic Simulator (FDS) software to develop CFD models for the analysis of smoke flow and heat transport from fires within building. ===== - Checked numerical calculations, reports and providing strategic support to senior staff . ===== - Executed fire-safety consultancy and prepared Fire Safety Strategic outline reports for the International City project based in Dubai. =================================================
Jun 2007 - Aug 2007

Electrical Engineer (Intern)

BP Sharjah Limited
- Reviewed and evaluated the Safety Integrity Level (SIL) of the Safety Instrumented System using the Risk Graph and Layer of Protection techniques. ===== - Established the physical implementation of the Safety Instrumented Functions on-site. ===== - Identified variances between findings of 2005 and 2007 SIL reviews and compiling the results into a comparable spreadsheet. ===== - Assisted in the review of loop drawings for the Distributed Control System (DCS) Replacement Project; which showed how the existing DCS is connected to the field instruments. ===== - Conducted PowerPoint presentation on the philosophical decisions that needed to be taken into account for the DCS Replacement Project. =================================================


2004 - 2008

Bachelor of Science

American University of Sharjah
2002 - 2004

Edexcel GCE A-Levels

English Medium School (PVT)
1999 - 2002

Cambrudge IGCSE O-Levels

Arab Unity School