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Work experience

Dec 2012Present

Program Manager

Aristocrat Technologies India Pvt
Since. Ltd. Position: Program Manager and Global QA Engagement Manager ü Aristocrat Technologies India Pvt Ltd is wholly owned subsidiary of Aristocrat Leisure Limited, Australia. As a program Manager, I am responsible for following activities, ü Responsible for Program managements of projects(slot machine games) targeted to USA, Macau and Latin America markets contributing multi-million dollar to top level ü Pipeline planning, project feasibility study, yearly planning of all games, resource baseline preparation, resource demand projection and management, project docs preparation like project charter, project management plan, project schedule preparation, monitor and control of projects, project scope and change request management, risk and issue management, root cause analysis, implementation of preventive action ü Creation of status, forecast reports and analytics for executive reporting ü Providing integration and synchronization of deliveries of art, development and QA teams. Keeping stakeholders at different levels and regions of the world engaged. ü Ensuring that all success criteria for projects are achieved like timely delivery, quality parameters related to defects and post-implementation failures. To meet time to market goal of each region. ü Work with teams to ensure that field issues/failures are resolved as per SLA which in turn helps properties and casinos to maintain their revenue ü Participated in international seminars like Global Gaming Expo(G2E) at Las Vegas, USA As a Global QA Engagement Manager, I am responsible for following activities, ü Stakeholder management with Accredited Testing Facility(ATF) in Australia and USA ü Interface between project team and ATF for projects testing and approval ü Ensure that project loads are balanced, quality parameters and timelines met, any deviation has root cause analysis done and preventive actions implemented ü Keep track of Master Service Agreement adherence, fixed and variable cost tracking and optimization ü Creation of status and forecast reports
Oct 2007Dec 2012

Senior Project Manager

Fiserv India Pvt
Ltd. Position: Senior Project Manager ü Fiserv India Pvt Ltd is wholly owned subsidiary of Fiserv Inc., USA ü As a senior project manager, I was responsible for managing projects that were executed to implement Regulatory changes in Loan Origination Product(LOP), Loan Servicing Products, EasyLender Mortgage, UniFi through SDLC process. Responsible for production support for Level 1, 2, 3 ü Created project schedule, cost and project baseline, project charter, project plan, risk management plan, stage gate status report, project closure document ü Responsible for project success factors and client satisfaction score. Ensured that projects conform to internal and external audit standards like PCI DSS, CMMI assessment, SAS 70 ü Successfully delivered strategic activity to transition projects from USA to India. Led team in setting up Program Management Office(PMO) in India location. Spearheaded due diligence, knowledge transfer from teams in USA, set up offshore team, and initiated project delivery. This added to top line of the department ü Supervision of development, testing and PMO teams. It included people management, hiring and appraisal, resource engagement and retention plan, internal and external stake holder management ü Ensured that Gross and Net margins of the project are achieved as per the defined threshold. Created short range and long range plan for the project that rolled up in department level plan ü As a member of Software Engineering and Process Group(SEPG), worked on process improvement and optimization and institutionalised them across the organization
Dec 2003Oct 2007


Kanbay India Pvt
Ltd.(acquired by Capgemini) Position: Consultant| Client: HSBC North America
Nov 2000Dec 2003

Systems Analyst

Satyam Computer Services Ltd
Position: Systems Analyst| Client: various clients in Europe ü Worked as module lead for Invoicing and Revenue Analysis System(IRAS), one of the most critical systems of Reuters, U.K. ü Directly responsible for requirement capture, code changes, testing and production support. As a domain expert, provided support for critical production support batch process. ü Involved in quality process like preparing Fish bone analysis, updating Defect Collection Form, Defect Analysis Form, Defect density calculation and presenting the same in Defect prevention meeting. ü Also worked as module lead for web application based projects for Luis Dreyfus, DATE Client(India's first credit bureau application)
Jun 1998Jan 1999

Electrical Sales Engineer

Saudi Arab
Trade Company Electrical Sales Engineer ü Responsible for sales of Thorn lighting products for interior and exterior lighting in Dammam, Al Hassa and Riyadh area.


Institute of Foreign Trade


Bangalore University