Program Manager
Aristocrat Technologies India Pvt
Since. Ltd. Position: Program Manager and Global QA Engagement Manager ü Aristocrat Technologies India Pvt Ltd is wholly owned subsidiary of Aristocrat Leisure Limited, Australia. As a program Manager, I am responsible for following activities, ü Responsible for Program managements of projects(slot machine games) targeted to USA, Macau and Latin America markets contributing multi-million dollar to top level ü Pipeline planning, project feasibility study, yearly planning of all games, resource baseline preparation, resource demand projection and management, project docs preparation like project charter, project management plan, project schedule preparation, monitor and control of projects, project scope and change request management, risk and issue management, root cause analysis, implementation of preventive action ü Creation of status, forecast reports and analytics for executive reporting ü Providing integration and synchronization of deliveries of art, development and QA teams. Keeping stakeholders at different levels and regions of the world engaged. ü Ensuring that all success criteria for projects are achieved like timely delivery, quality parameters related to defects and post-implementation failures. To meet time to market goal of each region. ü Work with teams to ensure that field issues/failures are resolved as per SLA which in turn helps properties and casinos to maintain their revenue ü Participated in international seminars like Global Gaming Expo(G2E) at Las Vegas, USA As a Global QA Engagement Manager, I am responsible for following activities, ü Stakeholder management with Accredited Testing Facility(ATF) in Australia and USA ü Interface between project team and ATF for projects testing and approval ü Ensure that project loads are balanced, quality parameters and timelines met, any deviation has root cause analysis done and preventive actions implemented ü Keep track of Master Service Agreement adherence, fixed and variable cost tracking and optimization ü Creation of status and forecast reports