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Summary

Client-focused Relationship manager,dedicated to exceeding client expectation,maintaining strong,fruitful working relationship with customer to gain their trust and respect,offering these core strength:

  • Create and support client retention strategies for existing customer base and for new customers.
  • Strengthened working relationships with clients, utilizing excellent communication techniques.
  • Customer care skills – Solutions oriented and results driven attitude.
  • Strive for success and growth.

Work History

20122016

Relationship Manager

Logicserve Digital Pvt Ltd
  • Handling Sales team as well as Telesales for the expansion of business.
  • Maintaining relationship with the clients for the expansion of business.
  • Handling Operations,Social media and promotional Campaigns.
  • Working on Google ad words and Display marketing for the merchant product promotions.
  • Developing feedback or complaints procedures of customers for better viewer experience.
  • Training New Joiners, and maintaining hygiene of website.
  • Sending Newsletter to subscribers.
  • Preparing Daily, weekly & monthly report of the product.
  • Worked for multiple websites: voucherking.uk, leroicoupon.fr, gutscheinheute.de, couponregali.it and couponraja.in (offline).
  • Creating and developing the process for the success of the website.

Education

20082011

Bachelor of Commerce

K.B Girls college of Commerce
Year Qualification University Percentage
2006 S.S.C Mumbai university 46.93%
2008 H.S.C Mumbai university 66.17%
2011 B.Com Mumbai university 52.00%

Certification

20112012

Diploma In Software Application

Skills

Soft skills
  • Assertive
  • Adaptable
  • Analytical and insightful
  • Knowledge sharer
  • Ethical
  • Team builder, Leader and player
  • Willingness to learn
Technical Skills
  • MS word, MS PowerPoint, MS Excel and MS Outlook
  • Basic OF HTML and Photoshop
  • Google Analytic and Google ad words
  • Basic of SEO and PPC
Digital Channel
  • Social Media Marketing and Management
  • Content creation, Optimisation and Marketing
  • Online Reputation Management
  • Email Marketing
  • Integrated Digital Marketing

Honor and Award

Quality champ award for Offline merchant partnerships - Logicserve Digital pvt ltd 2015