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Receptionist at a Cruise Ship

Skills

Leisure, Travel and Tourism Professional

Skilled in:

  • Animation;
  • Customer Service;
  • Concierge jobs related inland and at sea and river;
  • Hospitality;
  • Languages: Castilian Speaker, English Speaker, French Speaker;
  • Marketing/Promoting;
  • Program Coordination;
  • Tour Guiding;
  • Tour Escorting;
  • Tourism Industry.

Work experience

Dec 2013Oct 2014

Receptionist, Tour Escort, Program Coordinator

PT Cruises
Mar 2013Oct 2013

Receptionist

Amawaterways
Jun 2011May 2012

Tourism Officer (Trainee)

Camara Municipal (Town Hall) da Marinha Grande
Aug 2005Aug 2010

Tourist Information Centre Advisor

ERTLF

Provide touristic information for local area;Sell of promotional produtcs.

Feb 2007Nov 2009

Receptionist

Movijovem

Clients Check-in and check out;Statistic registrations, Inventory and Records;Reserves execution and registry;Provide information about the unity services;Provide touristic information for local area;Reception and registry of products (purchasing) and stock managing;Ensure cleanliness of the unity and quality of customer service;Sell of products/services provided by Movijovem.

Dec 2005Nov 2006

Socio-Cultural Animator

Mosteiro de Santa Maria da Vitória

Organize and make animation activities;Make guided visits to the monastery to schools and public in general.

Education

Sep 2001Dec 2005

Bachelor

Instituto Politécnico de Leiria

Certifications

Events Manager

.

Socio-Cultural Animator

.

Environmental Education Instructor

.

Trainning

.

First Aid

.
Jan 2013Present

STCW 95

- Certificate of Basic Safety - Certificate of Crowd Management - Certificate of Safety for personnal providing direct service to passengers - Certificate of Familiarization on passenger ship - Certificate of proficiency in security awareness - Certificate of proficiency in designated security duties

Receptionist at PT Cruises

Tour Escort

At a Cruise Ship

Tourism Officer

Portfolio

Skills

Tour Escorting
Castilian Speaker
French Speaker
English Speaker
Marketeer/Promoter
Customer Service
Tour Guiding
Hospitality
Tourism Industry