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Work experience

Oct 2008Dec 2010

Account Executive

Mercury Business Services

Third-party express delivery services solution; resell FedEx, UPS, DHL, etc.

Outsource Logistics Analyst / Account Manager

Develop profitable new business within assigned territory to include via cold calling, cultivating leads, and networking. Make customized presentations to various decision making audiences to close new business.  Maintain relationships with all clients using face to face visits, problem solving and issue resolution, and administrative follow up. 

·Earned the Top Close Award for closing the largest account within the company in 2008 worth $9,000 new monthly revenue.

·Brought 16 new accounts into Mercury with total revenue of $460,000 with a profit margin of 41%.

·Currently make 100-150 customer contacts per week.

Oct 2002Oct 2008

Account Executive

DHL Express

Account Executive (2006 to 2008)

Provided logistics support services to key accounts in the territory. Communicated with brokers, carriers and freight forwarders to expedite the movement of raw materials and finished goods. Processed loss/damage claims with customers, carriers and insurance companies.

·Over 100 % to quota for last 6 quarters with DHL.

·Managed $4,000,000 territory.

·Promoted to Account Executive in 2006.

·Top 5 in 90-member region for International Import sales in 2005.

·Retained 100% of targeted accounts that had threatened to switch vendors unless the problem was corrected.

·Named VIP Coordinator to manage key accounts.

·Achieved 2006 I’m On It award for acting as a role model, exhibiting company values in customer service, responsiveness and professionalism to new and existing employees.

·Improved utilization of COMET (customer management software) by researching functionality and implementing an internal training program for peers and new employees.Teams Key Performance Indicator (KPI) performance became most improved which previously had been last in the organization.

Sep 1999Oct 2002

Sales Representative

Pepsi Bottling Group

Pepsi Bottling Group, Allston, MA 9/1999 to 10/2002

Account Manager

Managed beverage sales to convenience stores and small retail outlets within the Eastern Massachusetts territory.

·Consistently performed at top of sales team.

·Ranked in top 5% territories in market tour.

·Won several awards including the Schweppes holiday contest.

Sep 1997Sep 1999


SeaCoast Refrigeration

General Manager

Managed all aspects of running a small business, including P & L, business development, forecasting, budget creation and management, staffing, and safety

·Grew business 300% in 2 years.

Mar 1990Sep 1997

Account Executive


Account Manager

Managed and serviced both new and existing accounts. Negotiated and renewed contracts. Administered and evaluated logistic studies on client sites to improve their productivity and identify opportunities to expand partnership.

  • Earned Best Team Player Award for demonstrating alignment with the company’s standards of excellence while simultaneously meeting personal sales targets by focusing on small to moderate accounts within the assigned target markets.
  • Won several Pre-Paid Sales Awards for pre-paid overnight letter product.
  • 3 Time Safe Driving Award Winner.




Providence College


Logistics Background


OBJECTIVE: To work for a dynamic company in a position that best capitalizes on my proven interpersonal, communication and problem-solving skills.


·15-Year career in the transportation industry

·Top-tier interpersonal & persuasive-communication skills

·Experience in key communication roles

·Proven ability to influence people, develop rapport, resolve problems & build profitable business relationships


Career Objective: To utilize my extensive sales background within a dynamic company with high growth potential.