For over four years I have worked in the healthcare industry providing supports for adults with developmental disabilities. In this fast paced environment I have learned valuable problem solving skills, interpersonal skills, time management, and supervisory experience. I developed and utilized my creative skills to coordinate activities for clients and employees.

Before that I worked for a number of years in both retail and service industries receiving extensive training in customer service and sales. Through my internship with Walt Disney World Company I trained in Disney’s guest service Merchantainment program. As a leader in guest service around the world, Disney offered the chance to provide guest services to international guests on a daily basis. 

I would like to take the skills I have acquired through work experience and education to further my career in public relations.  I have a passion for being creative, writing, and event planning and would like to find a career that incorporates these skills. 


To obtain a position that I can apply my writing skills, creativity, and strong work ethic in a professional setting.


Aug 2003 - Present

BA Communications

University of Wisconsin-Whitewater
  • Expected graduation date of May 2011.
  • Major in Public Relations.
  • Minor in Marketing.

Work History

Work History
Sep 2006 - Present

Crisis Responder

Responsive Solutions, INC
  • Overnight supervision of adults with developmental disabilities.
  • Trained in CPR and first-aid skills.

Responsive Solutions, Inc. provides support staff to organize, maintain and operate the Sound Response, CRISIS Response and the Adaptation & Modification programs that have been developed at the Waisman Center at the University of Wisconsin-Madison.

May 2005 - Present


Rem Wisconsin
  • Assist adults with developmental disabilities integrate in the community.
  • Design activities and daily schedules based on each client's specific interest.
  • Provide opportunities for clients to develop interpersonal skills within the community.
Mar 2006 - Sep 2008

Service Coordinator Supervisor

Rem Wisconsin- CORE Services
  • Managing, creating, and supervising vocational programs for adults with developmental disabilities and employees.
  • Made decisive decisions daily regarding client safety, vocational concerns, and client schedules.
  • Played a key role in implementing new programs to assist a client with behaviors transition from an institution into a member of the community.
Jun 2004 - Jan 2005

College Program Intern

Walt Disney World Company
  • Trained in Disney's Merchantainment Program.
  • One of four college interns selected to work at the 2004 Walt Disney World Leadership Convention.
  • Provided guest service to international guests on a daily basis.



Problem Solving

Have developed problem solving skills through years working in customer service. I work with high behavioral clients that present problems that need to be solved quickly to ensure both their safety and the staff's safety.  Through this experience I have developed and practiced problem solving skills in stressful situations as well as the follow-up decisions.   


I have the ability to see the end result and find creative ways of getting there. I enjoy using creative skills when working on projects and creating new programs.

Leadership and Supervisory

President of my high school DECA Chapter my senior year (2002-2003). Responsible for training new employees at various places of employment. (McDonald's, Boston Store, and Rem Wisconsin) Supervisor for client programs and employees at Rem Wisconsin-CORE Services for over two years.


Word, Powerpoint, Excel. Window's Media Maker. Some experience with Photoshop. Type an average of 85 wpm.

Customer Service