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A goal oriented, decisive individual with experience in a sales, marketing and customer service environment. Possess effective organizational abilities and interpersonal skills. Have leadership and management expertise with strong planning, coordinating and delegating capacities. Have the ability to successfully manage multiple projects and deadlines. Effectively communicates overall plan to management, vendors, and internal departments.

  • Ability to train, motivate and supervise. 
  • Well organized, creative and self-directed.
  • Developed concise marketing/sales campaigns throughout career
  • Capacity to successfully manage multiple projects and deadlines
  • Possess print production skills
  • Managed trade shows & events
  • Have problem solving abilities
  • Budget Preparation/Administration abilities
Am proficient in Quark Xpress, Photoshop. InDesign, Illustrar, Acrobat and Microsoft Office including: Word, Excel, PowerPoint.

Work experience

Freelance Marketing / Writing

Frank Freund, Sr.

I am designing logos and marketing materials on a freelance basis. Samples can be viewed on my online portfolio at:

I also write articles and content for blogs and websites on a freelance basis. Writing samples available upon request.


Customer Service Rep

Nahan Printing

Nahan Printing provides award-winning commercial and direct marketing printing services to clients across the globe.

Selected Contributions:

Entered customer jobs into system, coordinating them from preflight to production to print, meeting customer's requirements. 

Helped develop  Preflight department within customer service that effectively preflighted incoming customer files and prepared them for proof output.

Administered color services workflow, organized customer images for color technicians to color correct. Assisted in showing color to customers.

Involved in events that streamlined processes and reduced redundancy between departments.

Developed preflight user manual for Quark, Illustrator, InDesign and PDF files.

Developed Insite user manual for CS teams.

Created templates to assist customers in designing their jobs accurately.


Prepress / Graphic Design

POS, Inc. (formerly Park Press)

POS Professional Office Services, Inc. specializes in the manufacture and marketing of printed business forms, filing systems, and related products to health care professionals and businesses. 

Selected Contributions:

Designed logos, brochures, letterhead, newsletters, catalogs, and marketing pieces for customers. Preflighted customer files, preparing them for printing.

Output proofs and plates.


Freelance Marketing / Graphic Design

FFM Marketing Services

Selected Contributions:

Designed and developed marketing and advertising pieces for clients.

Supported printing company's reps in developing accounts and upgrading their design service.

Quickly and effectively solved customer challenges.

Maintained quality control and satisfaction records, constantly seeking new ways to improve customer service.



Tax-Aid Inc.

Tax-Aid, Inc is a business to business cataloger, marketing products and services throughout the United States via direct mail and telemarketing.

Selected Contributions:

Assisted in development of new products and programs for our customers.

Acted as a liaison between our customers and our print production department, assuring  accurate printing of jobs in a timely manner.

Responsible for coaching, training and supervising inside sales staff.

Managed promotional materials and graphic design department.


Marketing Manager

Northwestern Supply, Inc.

Northwestern Supply, Inc. is a business-to-business distributor marketing animal health and farm products to dealers throughout the Midwest.Selected Contributions:

Successfully developed a Marketing department for the Corporation.Responsible for all marketing and advertising in the form of direct mail circulars, newsletters, catalogs and Industry publications.Developed marketing programs for 12 person sales force.Managed annual dealer trade show.Developed Marketing Plus program that tapped 3% of sales volume for vendor supported marketing programs.Responsible for controlling expense, maintaining budget and collecting vendor funds.

Certificates earned



St. Cloud State University

Marketing. Management, Communication and General Ed classes. Two years.



Search Engine College

 These lessons give me the knowledge necessary to set up, monitor and maintain successful search engine optimization and pay-per-click advertising campaigns for sites on the world's most popular search engines and directories.



St Cloud State University

Topics covered: Managing and Leading People, Giving and Receiving Effective Feedback, Performance Appraisal, Group and Team Dynamics, Resolving Conflicts Constructively, Effective Interpersonal Communication, Motivating Employees, Effective Discipline and Managing Problem Behaviors.



Hub Spot

This lesson plan covered Inbound Marketing principals and best practices, including blogging, social media, lead conversion, lead nurturing and closed loop analysis.