Technical Manager accounted for the Data Center and Arabia Infrastructure of UAE, Lebanon, Kuwait, Bahrain, KSA and Oman. I was primarily responsible for ICT development including all network, systems and telecommunication assets, documentation and operational procedures. As well as, project architecture designs review, development of roadmaps for IT assets, budget planning & control, and sharing of best practices, new technologies, etc.
Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments.
Led global projects like media plans, telephony project plans and designs to ensure reliable voice system across the Arabia Infrastructure, Windows Domain migration paths, backup and restore applications, monitoring tools, diagrams and technical implementations of Hub & Spoke topologies using various Cisco and Microsoft techniques based on AIG best practices and standards.
Additionally, I was member of the business continuity plans committee and AIGDDC disaster recovery plans team.