Bo Feng

Bo Feng

Education

Education
Sep 2006 - May 2008

Master of Science

State University of New York at Stony Brook

Work History

Work History
Jun 2008 - Jan 2009

Consultant

Tallan

Tallan .Inc (tallan.com) is a nationwide, professional technical consulting firm. Provide cutting-edge E-commerce solution for a world top 5 online retailer of photographic equipments.Determine the market positioning. Improve web-based customer experience. Redesign system architecture. Develop business intelligence for sales database; Improve large data integration, daily sales reporting service, and data analyzing. Improve processing performance by 55% increase in efficiency.

Nov 2007 - Jan 2008

Intern Project Consultant

Long Island Library Resource Council

Improve Customer Relationship Management processes, and implement open source solution for Data immigration and new services. Reduce the customer management cost by 58% and improve the management performance by 120% increase in efficiency.

May 2007 - Dec 2007

Part Time Strategy Consultant

TianTian Mobile

TianTian is the biggest cell phone retailer in Jilin province China that has more than 50 chain stores. Design market entry strategy to Liaoning province, including determining the market positioning, target customer segments, as well as strategies surrounding product and pricing. Design and develop the interactive experience retail stores, which have 120% sales increase more than traditional regular ones.

May 2007 - Aug 2007

Intern IT Engineer

Microsoft Customer Service and Support

Microsoft CSS provides professional service and support for North America, Europe and Great China.Design IT solution for customer’s case tracking and reporting. Develop business intelligence for large case data analyzing. With my solution, case financial processing time has 45% reduction. The case research performance has 170% increase. Case reporting schedule was from 2 days to daily reporting.

Feb 2006 - Aug 2006

Senior US-Visa Consultant

VisaCompass

VisaCompass is a visa-consulting firm, and focuses on U.S. visa and international student training.Lead Shanghai office, 3 consultants and 1 assistant. Train new consultants, Improve consulting process and customer experience. Broaden the market share, thus the sales had 215% increase.

Activities & Awards:

  • Research assistance of CEWIT.org: Develop geo-data and Google Map integrated notification system
  • Photographer for News Paper-“Stateman”  www.sbstatesman.com
  • Stony Brook University Computer Science Career Council- Master Representative
  • Student Association: Vice President; Photography Club: President
  • Best Student Association Leadership (2002-2005); Dean’s Award for Social Activities
  • Best Graduation Project of Jilin University (Ranking: Top 1%)
  • Top 10 Business Plan of Computer Science Department