Bygghemma.se, E-commerce; construction industry
- Customer relationship development: optimizing the customer service experience by interacting and find new ways to improve the efficiency within the customer service area.
- Supplier relationship development: Negotiate terms in logistics and quality of products in order to respond to customers demands and the efficiency of the company.
- Customer service development: Create a service-minded atmosphere and respond to the customer demands within the frames of the company in order to increase the brand recognition.
A broad role that has enabled me to develop customer relationships and supplier relationships by using my communication skills, multitasking efficiency, and analytical business mindset.