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Hani Hamdy

  • Dubai United Arab Emirates

HR Development & Training Specialist at Dubai Municipality


Event Managment Experience
  • Attend client (Municipality / EMI / Protocol Dept.) meetings where necessary and obtain a good brief regarding the event • Undertake site surveys of venues where necessary – assisting the client to make the right venue choice • Maintain excellent links with the client at all times updating them where necessary and obtaining written authorization for any decisions and/or changes to a previous agreement • Deal with venues as required, ensuring they are briefed and deliver an excellent service • Maintain an event budget • Maintain margins and to be an active promoter of increased net and gross margins • Brief internal members of the event team on any requirements ensuring their timely delivery • Develop and maintain excellent client relationships • Actively promote the company and its services • Take responsibility for the planning, and scheduling of work • Work effectively on site running the events, as required, to ensure the smooth running of the event on the day • Liaise with speakers, delegates, clients and others as appropriate • Plan delegate management processes to provide an efficient and smooth running delegate experience • Create and send out correct and accurate invoices relating to the event.  
Human Resources, Training & Development with good IPS. Event Management. Advanced computer knowledge, Windows applications & Web page Design. Office management and Executive Administrator. Import & Export Business, General trading, Feasibility studies, Market research.  
Key Skills & Personality
•Ability to plan and prioritise workload, with a disciplined methodical approach to tasks, and able to work with accuracy to tight deadlines •Ability to work on own initiative and to manage workloads within timescales and to deadlines •Able to apply national standards to localised training deployments •Experience of coordinating extensive activities across a large training programme within Multi- sectors •Highly organized and able to maintain and improve tracking systems •Ability to clearly document and communicate findings, solutions and plans •Ability to work across a business and technical environment •Able to assume Project Manager role and responsibility for reporting and meetings, often at short notice •Proactive and able to manage within a large organization  •Experience of working with technical specifications for training purposes or ability to understand quickly •Experience of working with figures and databases and excel spreadsheets for reporting purposes •Excellent skills in using MS Outlook, Word, Excel, PowerPoint, Oracle , Project 2003 and Viso •Experienced of working within a team but able to work using own initiative •Commercially aware & ideally have experience of working within a regulatory environment ‘can-do’ attitude & a strong desire to progress quickly within a fast-paced environment •Able to demonstrate excellent communication skills, initiative & resilience & will be able to make a positive impact in a short space of time •Adaptable & flexible in approach, planning & organization skills will be exemplary • Understanding of the UAE market • Ability to work unsupervised and be a team player  

Work experience

Jan 2013Present

Training Consultant

Freelancer as a training expert & adviser with many Training Companies in UAE , Saudi Arabia & Egypt.

May 2014Present

Managing Director & Partner

Success Code Consulting Limited

• Formulating and successfully implementing company policy;
• Directing strategy towards the profitable growth and operation of the company;
• Developing strategic operating plans that reflect the longer-term objectives and priorities established by the board;
• Maintaining an ongoing dialogue with the chairman of the board;
• Putting in place adequate operational planning and financial control systems;
• Ensuring that the operating objectives and standards of performance are not only understood but owned by the management and other employees;
• Closely monitoring the operating and financial results against plans and budgets;
• Maintaining the operational performance of the company;
• Monitoring the actions of the functional board directors;
• Assuming full accountability to the board for all company operations;
• Representing the company to major customers and professional associations;
• Building and maintaining an effective executive team.

Jun 2002Dec 2012

HR Development & Training Specialist

Dubai Municipality

Dubai Municipality is a major driving force behind the development of the City of Dubai. The government organization provides the backbone for most of the city's public services, planning, and public health, to the environment, buildings, and Horticulture services. (DM) has the vision to create an excellent city that provides the essence of success and comfort of living. DM is one of the largest establishments in Dubai in terms of the number of people it employs, the volume of services it provides to the public and the projects it carries out. Dubai Municipality has kept up its steady growth since its inception and now has more than 13,000 staff working in 36 organizational units.

**Assist the business units to develop annual training plans and provide assistance & support with ongoing identification of training needs for all staff within their responsibility. **Assist in the design & delivery of an annual technical training program.

**Plan & Implement Training of staff to company expectations in more than (30) areas of specialization (Administration/ Technical/ Health/ Customer Care / Engineering/ Environment/ Safety/ Quality/Marketing/ Project/ IT / Finance/……etc.)

** Analyze & Specify job-related Technical Training requirement and career path progress of all individuals, for more than 1950 Job Description.

**Handle all communication and initiatives for the organizational Programs.

**Build relationships with local & International supplier to widen selection pool.

**Verify and apply relevant policies and budget for the Employee Programs.

**Participate in the establishment and the management of DM training center.

**Prepare and manage International & Local Accreditation for the Training center and training materials, as well as certification and trainers.

**Prepare and implement policies and procedures for training and Official Missions.

**Organize for a list of preferred suppliers and training centers annual meeting.

**Prepare and implement policies & procedure for evaluating Training Vendors.

**Provide full administrative training service from booking trainers, venues, sending pre-joining information to evaluating the effectiveness of the training.

**Prepare regular reports on training usage and workplace conversion

**Follow up on all training opportunities and any issues that may arise

**Plan, review, communicate, coordinate and execute training activities

**Identify, produce, review and ensure Customer satisfaction of all Training-related deliverables (Including Training Plan, TNA, Operator and Maintain training course materials, input to training schedule). **Evaluate the effectiveness of all delivery from suppliers and subcontractors & make recommendations or implement improvements as appropriate

**Provide Weekly & Monthly report to the Manager on Training activity e.g. No. of Programs, No. of Attendees, Internal & External, categorized for every Department.   **Assist in the management of the company e-learning programs to ensure optimum use of the facility **Provide the appropriate information to ensure the accurate maintenance of training records for all business unit staff in line with organizational requirements **Manage different projects as required.

**Manage, Organize & Plan several evens from A to Z.

**In charge of all Tour Visits Outside the country.

**In charge of all official Missions in & outside the countries.

**Establish Communication with overseas sources to run a well organized training Tour for the employees all over the world.

**Training result analysis to Builds up network with training teams in order to share best practices.

**Actively build constructive & Strong relationships with Training Providers & Vendors.

**Writing Press Releases & Manage MOU's with partners. **Learn & continually update own knowledge ensuring best practices in training are implemented as appropriate **Meet agreed objectives enabling the team and department objectives to be achieved.

**Ongoing evaluation of all company event strategy.

**Identify any concern regarding training delivery.

**Experience with Oracle HRMS OTA LMS System.

Feb 1999May 2002

Training & Development Coordinator

Abu Dhabi Media Co.

Abu Dhabi Media Company is one of the fastest growing, multi-platform media organizations in the region created in 1996 as a public joint stock company from the assets of Emirates Media Incorporated. owns and operates a range of (6) television channels and a network of (5) radio stations, as well as number of (4) publications. In 2009 it formed two significant partnerships: VEVO, the online music video platform with Universal Music Group and Sony Music, and a first in the region MMOG joint-venture with Gazillion Entertainment. Company employs 2098 people across its operating units, headquartered in Abu Dhabi with offices in Cairo, Dubai and Washington D.C.

**Staff development and training work at a professional level involving the development, implementation, evaluation of specific training packages and programs. **Prepare and conducts assessments of employee development needs through a variety of data gathering techniques. **Conduct research for professional development or future program development and modification. **Consult with staff concerning human resources management and development problems and needs. **Responsible for in-house training of managers & Staff. **Moderate, introduce, evaluate and supervise programs presented by external instructors. **Obtain information on work-related external courses, prepare reports on their suitability, and make recommendations on staff attendance at training courses. **Research, writes, and creates new training materials. **Coordinate with Public Relation Department for the arrangement of visas, accommodation, transportation,...etc for participants going abroad or coming instructors. **Evaluate and update learning materials and manuals. **Develops analyzes and evaluates training requirements and Plans. **Prepare training budget as per finance guideline. **Writes reports, memoranda, correspondences, letters and records. **Approves bills for training from different sources against our training funds. **Arranges classes, seminars, conferences, and workshops. **Evaluate and updates training programs to keep current with new techniques.

Jan 1996Jan 1999

Human Resource & Training Administrator

Abu Dhabi Media Co. - Ex Emirates Media Inc,

**Responsible for the recruitment section, verifying the applications, Receiving & Filtering CVs, interviewing of new employees for various jobs, (50 - 70) interview a month. **Participate with Training & Development department, Preparing different training courses and check all the dept. for their courses inquiries. Performance evaluation & improvement, design training programs...etc. **Attending board meeting, coordinating with different head of departments. **Conduct analyses to determine staffing numbers, skills and needs to meet the organization's objectives. **Preparing annually budget/statement & reports concerned. **Advertise staff vacancies, assess applications, interview applicants, give selection tests, prepare reports, and make recommendations to management about staff appointments. **Different types of personnel dept. jobs (Leaves, Allowances, Promotions, Bounces. Housing,...etc.). ** Preparing and updating of employee's data and records. **Preparing reports for various concerned authorities to develop employees performance. **All the previous jobs was done by computers & custom made oracle software (Similar to HRIS & HRMS)

Jan 1992Jan 1996

Head Of Protocol Assistant

Presidential Court

Preparing the visits for presidents of countries, ministers, VIP's, head of parliaments, all official visitor's to the country. **Arranging with ambassadors & ministry of foreign affairs for arrival's of guests, airport arrangement, hotel & guest house accommodation, press conferences, meetings,...etc. until their departures. **Securities arrangements, pracades,....etc. **Establishing a data bank by using (oracle)software to sort & computerize a history of all official visitors to the country and their movements step by step. **Preparing various reports to the protocol director.

Jan 1990Jan 1994

Marketing Executive

Arabian Navigation & Agencies

Supervision of marketing services activities such as maintenance, contracts, solution support systems. **Establishing distributors / dealer network for the uae and offering full fledged support for promoting sales and collection, through ads/inquiries...etc. **Providing information on competitors, market statistics and schemes. **Heading a team of business support executives with independent responsibility of targets & collection.


To pursue a career in a challenging Training / HRD & Management environment, where personal growth is driven by performance contributions. over than (18+) years of progressive experience and responsibilities in the following Areas:

  • HR Training & Development.
  • Plan, organize, and implement a wide range of training activities.
  • Identify and assess the training needs analysis.
  • Preparation of yearly training Plan.
  • Event Planning & Management.
  • Implementation of strategic / operational/ behavioral / Technical & soft skill programs.
  • Evaluate training effectiveness - Measuring of ROI.
  • Specify related Technical Training requirements for career path.
  • Corporate HR Outsourcing Development Projects.
  • Enhancing productivity and quality of work.
  • Developing of the entire learning process.
  • HR Strategic Planning.


**Conduct & Implement a general development study and research with many international consulting companies (British & American) to implement a new strategy & Policy for the organization. **Assist in the development and execution of a training & development strategy to support our company objectives. **Generate & Implement a project for establishing an E-Learning web Based Solution for Dubai Municipality. **Achieved 95% of target for years 2003-2010 in the Individual Training Plan. **Head a Team of 25 seniors for the preparation of DM Training center Inauguration Ceremony & Annually for the last 5 years. **Coordinate (IDP’s) & Work Placement experience programs with HCT & UAE University students and organize career talks to school groups. **Prepare a study for generating profit from DM Training Center . **Establish a process of training measurement and (ROI) for the organization. ** Manage ,Coordinate a Partnership Agreements with several Training & Learning Institutes inside & outside UAE. ** Prepare Several Checklists for Different Training Activities. ** Trained new interns in Human Resource Department. ** Establish and develop a comprehensive administration system for internal and external training courses. **Full Participation for buying & selection state of the art equipments worth (Millions) for the Training Center (Smart Board/English Labs/CCD Cams/LCD’s/……etc.) **Use questionnaires and surveys in consultation with managers and staff to analyze training needs. This is done to make sure that the analysis is based on an understanding of the objectives and goals of the organization and work area. **Write Several Articles about Human Resource Development & Published in Alitihad Newspaper (Abu Dhabi – UAE). **Participate in strategic management by generating many reports directly to the top management. **Participate in on of the largest showcase of training and Development organizations in Europe from 16-18 April 2002, Olympia, London.







London College of Management


University of Saskatchewan


Western Michigan University


Helwan University



Dec 1992Nov 2010