Pamela Garcia

Pamela Garcia

Work experience

Work experience

Senior Programmer-Analyst

County of Riverside
  • Promoted from Programmer-Analyst to Senior Programmer-Analyst to Supervisor of the Riverside County Financial Management Information Systems Group in less than three years.
  • Responsible for introducing laser disc based document imaging to Riverside County which later became a standard for document imaging throughout the County.

Principal Consultant

Maxim Group, LLC
  • Consultant to Walt Disney Worldwide, Inc. on a multi-million dollar information technology re-engineering project
  • Responsible for deriving business rules from legacy application programs and presenting them for inclusion in the updated application.

Senior Principal Consultant

Keane, Inc
  • Quality Assurance Project Manager for a $3 million dollar conversion project for Automated Data Processing, Inc (ADP)
  • Took over a project that was three month behind schedule and over budget and delivered the project two month ahead of schedule, under budget, and with added functionality.
  • Managed a cross-functional, multicultural 20-44 member team involved in baseline and regression testing for applications throughout the organization.
Dec 2010 - Present

Systems Analyst

Pomona Valley Hospital Medical Center

Key player in the implementation of a large-scale implementation project involving the installation of Siemens Soarian Financial, Siemens Soarian Clinical, Siemens Soarian Scheduling, and Siemens Computerized Physician Order Entry products. Directly involved with the implementation of Soarian Financials and Soarian Scheduling.

·Worked with Soarian Master Files, Soarian Operational Hierarchy, Soarian Financial and Scheduling Security Setup. Familiar with Soarian Agile Implementation Methodology (AIM)

·Lead analyst in charge of Issues Management. Worked with departments, consultants and vendor to ensure prompt resolution of all issues throughout the unit testing and integrated testing phases of the project.

·Primary analyst for the implementation of the Soarian Scheduling system. Lead the analysis of customer’s business requirements and application objectives and developed applications designed for Soarian Scheduling products to meet customers' needs. Worked with hospital clinical and scheduling staff to create all policies and procedures for training and development for the Soarian Scheduling system.

·Secondary support analyst for the implementation of the Soarian Financial system. Responsible for setting security roles and group profiles. Also responsible for the maintenance of application master files.

Jan 2009 - Dec 2010

Chief Executive Officer

Experience Unlimited
  • Promoted from workshop facilitator to information technology project manager to Chief Executive Officer in less than 1 year
  • Managed a project team tasked to update existing legacy application using Access and Excel for tracking and reporting client information.
  • Developed strategic direction and created policies and procedures for the organization
  • eveloped and taught workshops using PowerPoint.
  • Arranged and coordinated speakers for general meetings.
  • Provided support for database and SQL development.
May 2009 - Dec 2010

Speaker Coordinator

Southland Technology Conference
  • Screen potential speakers
  • Provide speakers with information on the conference and the nature of the audience.
  • Maintain regular contact with speakers to handle any questions and concerns.
  • Provide conference logistics and agenda information to speakers.
  • Maintain speaker agenda and information on conference website.
  • Meet each speaker personally the morning of his/her presentation. Ensure that he/she knows where to set up and has a room monitor to assist with any logistical issues.
Aug 2006 - Jan 2009


  • Increased corporate revenue by more than $100,000 per year by developing and implementing a new method to match unidentified revenues to outstanding claims.
  • Reduced data migration costs by 27% while increasing data integrity and cycle stability through the implementation of a new methodology to transfer data from legacy application to web interface databases.
  • Gathered business requirements from idenitifed project stakeholders identifying potential solutions to problems posed by the business needs and requirements.
Feb 2006 - Aug 2006

Senior Principal Consultant

CompuCal Business Services
  • Increased client profitability by more than 50% by retargeting customer base
  • Installed Quickbooks software and setup accounting systems for small businesses
  • Developed business plans, policies and procedures, and 1099 contracts
Sep 2005 - Jan 2006

Business Analyst Consultant (Contract Assignment)

International Management Systems
  • Applauded for presentation skills in developing and delivering project status updates
  • Developed original project charter, prepared and delivered project proposal and cost versus benefit analysis.
Mar 2005 - May 2005

Programming Manager (Reduction in Force)

  • Saved an estimated annual cost of $25,000 by implementing new project tracking software package that increased operational efficiencies in multiple divisions throughout the company
  • Selected IT staff, allocated budget, assigned projects, and guided the computer programming staff in day to day work flow, ensuring compliance with department guidelines.
  • Interacted with the business organization representatives, including executive management, to understand the business processes and the needs of the business
Apr 1999 - Feb 2005

Senior Programmer Analyst

ISD Corporation

  • Promoted from client-server application developer to subject matter expert for client-server technologies to project leader of a $2 million dollar application certification project
  • Led team to achieve first California state-wide certification of a court application.
  • Introduced Agile development methodologies which became the organizational standard.
  • Interacted with the business organization representatives, including court managers, information technology staff and end-users as well as representatives of other agencies to understand the busienss process and the needs of the business.


2004 - 2006

Project Management

University of California, Riverside, Extension
1991 - 1994


California State Polytechnic University-Pomona
1984 - 1987


University of California, Riverside



Microsoft PowerPoint

Familar with all views, animation, creating continuous loops, adding spreadsheets and graphics.

Microsft Access

Familiar with database design, table design, queries, forms, reports, macros, and modules.  Comfortable with creating switchboards and using table joins.   

Microsoft Excel

Familiar with pivot tables, vlookups, macros, and VBA coding

Microsoft Word

Familiar with all aspects of Word, including table of contents, header and footing, embedded graphics, using tables and spreadsheets, mail merge, etc.

Business Analyst

Project Management | Client Support | Education & Training | Business Documentation | Consulting | Business Process Improvement  | Policies & Procedures | Strategic Direction | Quality Assurance | Acceptance Testing | Version Control | Business Case Development | Legacy Systems Conversion | Software Development Life Cycle (SDLC) | Data Analysis & Modeling | Leadership | Mentoring

Agile Software Development

Project Launch | Use Case Development | Team development | Incremental Testing | Version Control

Project Management

High-Visibility Systems | Critical Business Systems | Level 3 Capability Maturity Model (CMM) Environment Cross-Functional Teams | Multicultural Teams | Multi-Year Projects Project Management Professional (PMP) Certification

Software Application Requirements Analysis

User Requirements | Design Specifications | Functional Specifications | Acceptance Testing Requirements


Database Design | Complex Queries | Stored Procedures | TOAD | Backup & Recovery

Microsoft SQL Server

T-SQL | Complex Queries | Stored Procedures | SSIS | ETL | Backup & Recovery | Full-Text Indexing

Microsoft Visio

Microsoft Project

Microsoft Office Professional Suite


Jul 2007 - Jul 2011

Project Management Professional (PMP)

Project Management Institute


United States Navy