Technically sophisticated business savvy I.T. professional with a career reflecting leadership qualities coupled with ‘hands on’ IT Team Leader expertise. Maintains focus on achieving bottom line results while formulating and implementing advanced technology and business solutions to meet diverse needs. Superior record of delivering results on time. Strong interpersonal and communications skills with a team oriented working style.
Jan 2009 - Present
Responsible to manage and handle Network and Systems Management solutions and Storage Solutions.
Aug 2007 - Dec 2008
Presales / Technical Team Lead (Western Region):
As Presales consultant, my responsibilities includes: Consulting customers on their strategic plans and helps them choose the right technology. Proposing optimized solution using best practices and emergent technologies for Infrasturcture, Security / Storage / Monitoring Solutions. Creating Solution Proposal which includes Write up, BoQs, Design & Diagram, Statement/Scope of Work, Project Implementation Guides, Project Plans and Engineering Design documentation etc Under the responsibility of Technical lead, I have managed/supervised and implemented various solutions for Governmental and Private organizations. One of the most important clients was Shura Council (Parliament House of Saudi Arabia), I have implemented complete monitoring and management solution for them. My other clients include different ministries like MoH, MoI,Governer house, MoW, MoE, MCIT, Royal Protocol, SANG etc., I have implemented different solutions in the area of Monitoring, Storage and Security. My specialization is providing clients with a complete solution as per their business requirements.
Aug 2006 - Jul 2007
Implementation Team Leader
Under this position, I have worked with diversified clients from Government, Public and Private Sector. Few of the clients I have worked for are MoH(NSM), MoI Jeddah(BrightStor + End Point Security), MoI Makkah (BrightStor), MoW(Veritas, Trend Micro), AlAzizia Panda (Domain+Exchange Migration, Trend Micro), Dallah AlBaraka(Exchange Migration, Symantec Security Suite), Governer house AlMadina(Trend Micro), 7i ISP (Complete Datacenter setup), Dar-Arowaad schools (Complete Data Center setup), Tamer Group (BrightStor), MCIT (Complete CA NVM tools and integration with CA Service Desk) etc.,
Oct 2005 - Jul 2006
Xeca delivers IT strategies, solutions, and services to a wide range of clients throughout the Middle East and Africa who need to manage the business and technology complexities driven by the fast-paced digital economy. Founded as a joint venture between established industry leaders Computer Associates International and Xenel Group. Joined as Command Center Supervisor and promoted to consultant position. Implemented/Configured UDPM/NSM for PWC Logistics Kuwait Support Executive for NSM/USPSD for Thamer Group, Saudi Arabia. Implemented/Configured NSM for Xenel Group, Saudi Arabia. Support Executive for NSM/USPSD for Thamer Group, Saudi Arabia. Implemented/Configured NSM for Xenel Group, Saudi Arabia.
Jan 2004 - Sep 2005
CC Supervisor/NSM Administrator
Managed a team of 4 to provide support services to 5 different clients (spread all over the kingdom) from one centralized location. Clients’ IT services are managed by Xeca using: • Service desk to generate tickets • Software delivery to send software packages • Remote control to connect the Servers and clients remotely • Asset Management to keep the track of Hardware/Software • NSM to monitor the Network, Host servers and Databases. USPSD, URC, USD, NSM, UAM Administrator; Responsible to Administor the Monitoring (NSM) as well as Client tools (USD, UAM, URC).
Sep 1998 - Dec 2003
Assure 24/7 seamless I.T. operations Manage Servers, Take backups, Manage LDAP and LAN/WAN Networking Services Supervised and commissioned I.T. infrastructure upgrade for the mySAP ERP project. This included renovation of Server Room, upgrade of the complete LAN infrastructure and introduction of SAN, NAS and Tape Library. Supervised the upgradation Class A IP Addressing scheme from scheme to integrate Hidada’s network into the Xenel Global Network. Database Administration Help Desk Administration BASIS part of mySAP.com ERP implementation. Developed and managed an Engineering System in Power Builder 6.0 and revised several other applications in FoxPro 2.5 as Developer; Supervised the installation and commissioning of a new Accounting System; Supervised the installation and commissioning of new Time and Attendance System.