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Summary

More than six years of HR work experience and knowledge in areas of business partnering, employee relations, HR polices,HR Planning & quality assurance, key HR processes and operations. Creative and innovative thinker with effective human resources management and goal setting abilities combined with communication, interpersonal, and presentation skills. Self-motivated with the ability to excel in a fast-paced environment; communicate effectively at all levels; manage competing priorities; and adapt readily to new challenges. Enjoys working in a multicultural and vibrant team and looks forward to make a difference in a global HR team.

ACCOMPLISHMENTS

  • Developed and designed GHR MI report which considered as reference pack for senior management in terms of Head Count, Emiratizations, Recruitment, Turnover and other important HR data and initiatives.
  • Recognized as part of NBAD Talent Pool for 2013, 2014 & 2015.
  • Awarded GHR leader of the month in 2013
  • Designed and implemented an engagement program which has been used for all UAE Nationals across our portfolio +130.
  • Participated in Global People Servery focus group for Human Resource and conducted multiple focus group sessions, collected feedback and presented findings and recommendations to senior management.
  • One of the first HR members who handled redundancy project across different business and was responsible to provide support to line management and employee through the process.   
  • Served as key member of Oracle implementation project and was part of requirement design , testing and data migration.

Work History

Feb 2015Present

HR Business Partner - HR Global Wealth & Enabelments Team

National Bank of Abu Dhabi - NBAD
  • Partner with line Managers and business management to proactively address business issues related to work force planning, development, employee engagement and productivity.
  • Leads and manages business people management related agenda.
  • Work closely with functional business managers to understand their business and team members’ status and builds a strong business relationship.
  • Partner with other HR functions to drive and leverage all HR programs including performance management, compensation, executive and employee development, succession planning, work force optimization, staffing and benefits.
  • Provide advice and counsel on multiple initiatives, maximizing all HR programs and cycles, and recommending solutions to complex employee relations and HR issues.
  • Acts as a single point of the contact for the employees and managers in the business unit for all HR matters.
  • Proactively supports the delivery of HR Processes and implementations of HR initiatives.
  • Drive Emartization agenda and support the organization in recruit identify, retain and develop Talent UAE Nationals. 
  • Actively identifies gaps, proposes and implement changes necessary to cover risks & participate in new HR system launch and internal process enhancements project

Nov 2013Jan 2015

Assistant Manager - HR Planning & Quality Assurance

National Bank of Abu Dhabi - NBAD
  • Provide support to the Chief Group Human Resource Officer office in driving HR initiatives across HR teams and assist in monitoring the overall progress in HR projects and initiatives.
  • Design HR MI reports which analyze work force planning, turnover rates, Emaritization intakes and budget in order to assist management in critical decision making.
  • Partner with the Corporate Performance Management Team to manage and review the HR Balanced Score Card dashboard and monitor and drive HR teams performance against the agreed objectives.
  • Partner with Operations Risk Management and Business Continuity Management teams ensuring compliance to internal risk and regulatory requirements.
  • Conduct internal audits and documentation of non-conformance of quality management system thus highlighting corrective and preventative action measures
  • Develop and document  in detail an inventory of end to end key HR processes in standardized formats Collaborated with HR teams.
  • Analyze surveys to assess employee feedback on critical HR service.
Jan 2013Oct 2013

Senior HR Officer - Employee Relations and Polices - Employee Services Team

National Bank of Abu Dhabi - NBAD
  • Manages and overseas the execution of all Employee service team processes and responsibilities.
  • Investigate and solve complex employee concerns by reviewing/interpreting a variety of data and making recommendations based on findings.
  • Manage employee exit process, verifies final settlement forms prepares key status reports to Staff Branch, Risk Management Department, Public Relation Department  and other relevant departments and external entities to finalize cases on a regular basis.
  • Promote an understanding of the Bank's Policies & Procedure Manual and provide accurate HR advice and support to department heads, line managers and employees when required.
  • Assists in reviewing and developing the Bank's policies and procedures in compliance with UAE Labor Law and best practice.
Jan 2011Dec 2012

HR Officer - Employee Relations and Polices - Employee Centralized services Team

National Bank of Abu Dhabi - NBAD
  • Assisting the HR function with generalist HR matters and critical process such as employees transfers , employee confirmation, different type of employees exits (resignations, retirements, redundancy terminations,... etc).
  • Assisting with preparations for disciplinary and grievance hearings as necessary.
  • Implement HR policies, practices, and procedures, and ensure compliance with internal internal polices and and/or other employment regulations.
  • Maintain/ update Structure Management System in HRMS (Creation and update of jobs/ positions/ job titles/salary/ allowances/ grads/ employment type).
  • Administration, co-ordination and supporting officer for all Pension Fund Queries which includes Preparation of monthly pension contribution for all UAE & GCC nationals to Abu Dhabi Retirement Pension and Benefits Fund and GCC Pension Fund, Registration for new employees , Cancellation for ex-employees, Adding previous services & deal with any other enquirers /issues related to pension.
Dec 2009Dec 2010

HR Assistant - HR Operations - HR Payroll Team

National Bank of Abu Dhabi - NBAD
  • Deal with employee requests regarding human resources issues, rules, and regulations.
  • Update employee records in relevant systems.
  • Assist in payroll preparation by updating relevant data (absences, leaves, etc).
  • Main point of contact for Employees Medical Insurance issues and enquirers (settlements of invoices, Claims follow up and settlements, issuance of medical cards,.. etc).