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Summary

Highly organized and efficient in fast-paced multitasking environments; able to prioritize effectively to accomplish objectives with creativity, enthusiasm and humor.

Work History

Jan 2016Present

Archive Manager (Temporary Assign) 

Al Zomoroda International Co. Agent of Zain Telecommunication - IQ 
  • Evaluate records for preservation and retention - some may be fragile and need careful handling, repair or conservation.
  • Arrange the acquisition and retrieval of records.
  • Cataloger collections and manage information and records.
  • Liaise with donors and depositors of archives.
  • Respond to inquiries from members of the public and other users.
  • Advise users on how best to access, use and interpret archives.
  • Prepare record-keeping systems and procedures for archival research and for the retention or destruction of records.
  • Maintain user-friendly, computer-aided search systems.
  • Promote the work through exhibitions, presentations, talks and visits.
  • Organise training sessions on archival procedures.
  • Identify ways of protecting and preserving collections.
  • Advise on the ongoing organisation and storage of material in order to encourage organisations to plan for the future.
Jun 2014Dec 2015

HR Associate

Halliburton Worldwide - Basra Camp, IQ
  • Provides information by answering communications; referring special communications to appropriate person.
  • Obtains and orients temporary help by forwarding requirements and criteria to temporary services; providing information and directions.
  • Maintains human resources records by maintaining applications, résumés, and applicant logs.
  • Enrolls new employees by issuing forms and applications; verifying completion.
  • Management of Employee Information.
  • Management of employees leaves requests.
  • Provides general support to the Human Resources (HR) team regarding the daily administration of the HR function to include several or all of the following: staffing, compensation and benefits, training, employee relations, regulatory compliance, international and other HR administrative functions. Assists employees in resolving basic human resources, payroll and benefit issues. Processes personnel actions in Human Resources Information System (HRIS) and ensures data integrity is maintained.

I have a 23 certificates of completed Courses certified by Halliburton University

Oct 2012May 2014

Archive Officer | Information's, Documentation and Archive Department

Zain Telecommunication - IQ
  • Evaluating records for preservation and retention.
  • Arranging the acquisition and retrieval of records.
  • Preparing record-keeping systems and procedures for archival research and for the retention or destruction of records.
  • Cataloging collections and managing information and records.
  • Responding to personal, telephone, email and written inquiries from members of the public and other users.
  • Advising users on how best to access, use and interpret archives.
  • Facilitating remote access by maintaining user-friendly, computer-aided search systems.
  • Facilitating training sessions on archival procedures.
  • Identifying ways of protecting and preserving collections.
  • Scanner hard doc copy.
  • Arrange and packing box files, archiving boxes (files system).
  • Final check by system and make with send daily work report.
Jan 2013Apr 2014

Office Manager | Evening Shift

Oren Hydrocarbons Middle East , Inc. Basra Branch
  • Using a range of office software, including email, spreadsheets and databases.
  • Managing filing systems.
  • Depending on the company, duties of the role may extend to the management of social media.
  • Developing and implementing new administrative systems, such as record management;
  • Recording office expenditure and managing the budget.
  • Company the office layout and maintaining supplies of stationery and equipment.
  • Maintaining the condition of the office and arranging for necessary repairs.
  • Company and chairing meetings with your staff - in lower paid roles this may include typing the agenda and taking minutes, but senior managers usually have an administrative assistant to do this.
  • Overseeing the recruitment of new staff, sometimes including training and induction.
  • Insuring adequate staff levels to cover for absences and peaks in workload, often by using temping agencies.
  • Carrying out staff appraisals, managing performance and disciplining staff.
  • Delegating work to staff and managing their workload and output.
  • Promoting staff development and training.
  • Implementing and promoting equality and diversity policy.
  • Writing reports for senior management and delivering presentations.
  • Responding to customer inquiries and complaints.
  • Reviewing and updating health and safety policies and ensuring they are observed.
  • Arranging regular testing for electrical equipment and safety devices.
Jan 2011Dec 2012

Administrative Manager | Full Time

Baoabet Al-Faw General Trading  and construction Company - IQ
  • Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
  • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
  • Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.
  • Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.
  • Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.
  • Provides historical reference by developing and utilizing filing and retrieval systems.
  • Improves program and service quality by devising new applications; updating procedures; evaluating system results with users.
  • Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.
  • Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Maintains professional and technical knowledge by attending educational workshops; bench marking professional standards; reviewing professional publications; establishing personal networks.
  • Contributes to team effort by accomplishing related results as need.

In addition to:

  • Supervisor of Office and Administrative Support Worker
  • Consult with managers and other personnel to resolve problems in areas such as equipment performance, output quality, and work schedules.
  • Coordinate activities with other supervisory personnel, and with other work units or departments.
  • Develop work schedules according to budgets and workloads.
  • Discuss job performance problems with employees in order to identify causes and issues, and to work on resolving problems.
  • Implement corporate and departmental policies, procedures, and service standards in conjunction with management.
  • Interpret and communicate work procedures and company policies to staff.
Jan 2012Sep 2012

Call Center Representative | Customer Care Services Department  | Evening shift

Zain Telecommunication - IQ
  • Obtains client information by answering telephone calls; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Handled and solved all complains and problems both in devices and SIM cards.
  • Provide customers which they need of the offers, also marketing with new offers.
Jan 2010Dec 2010

Administrative Supervisor | Full time

Baoabet Al-Faw General Trading  and construction Company - IQ
  • Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
  • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
  • Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.
  • Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.
  • Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.
  • Provides historical reference by developing and utilizing filing and retrieval systems.
  • Improves program and service quality by devising new applications; updating procedures; evaluating system results with users.
  • Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.
  • Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Maintains professional and technical knowledge by attending educational workshops; bench marking professional standards; reviewing professional publications; establishing personal networks.
  • Contributes to team effort by accomplishing related results as need.
Jan 2009Dec 2009

Senior Administrative Specialist | Evening shift

Baoabet Al-Faw General Trading  and construction Company - IQ
  • Provides office operations support such as preparing and composing confidential correspondence on own initiative, receiving and screening telephone calls and visitors, and screening and prioritizing mail.
  • Coordinates staff, and Assistant recruitment activities, including interview, selection, appointment, promotion and tenure processes; processes payroll, application, and worker time sheets.
  • Executes and coordinates office operations such as office moves, meetings, conferences, workshops, convocations and special events; coordinates building and equipment maintenance requests; maintains keys and key log for department.
  • Monitors and oversees the monitoring of a variety of account expenditures; maintains and reconciles budgets for various accounts; advises and determines which expenditures are within the budget guidelines; informs management of irregularities and proceeds with corrective action.
  • Provides administrative support to supervisor in areas such as maintaining supervisor's calendar and maintaining record-keeping systems; develops and maintains databases and/or spreadsheets; prepares special and recurring reports containing specialized or sensitive information.
  • Orders supplies, equipment’s in accordance with department guidelines; authorizes/ approves expenditures or actions for administrative and operational need sometimes requiring high level signatures.
Jan 2008Dec 2008

Administrative Specialist | Evening shift

Baoabet Al-Faw General Trading  and construction Company - IQ
  • Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures.
  • Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.
  • Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.
  • Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
  • Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
  • Provides information by answering questions and requests.
  • Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Completes operational requirements by scheduling and assigning administrative projects; expediting work results.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.
Jan 2007Dec 2007

Executive Administrative Assistant | Evening shift

Baoabet Al-Faw General Trading  and construction Company - IQ
  • Act as the point of contact between the executives and internal/external clients.
  • Undertake the tasks of receiving calls, take messages and routing correspondence.
  • Handle requests and queries appropriately.
  • Maintain diary, arrange meetings and appointments and provide reminders.
  • Make travel arrangements.
  • Take dictation and minutes and accurately enter data.
  • Monitor office supplies and research advantageous deals or suppliers.
  • Produce reports, presentations and briefs.
  • Develop and carry out an efficient documentation and filing system.
Mar 2006Dec 2006

Administrative Assistant | Evening shift

Baoabet Al-Faw General Trading  and construction Company - IQ 
  • Data entry, designing, documents controller, make quotations, invoices, delivery orders and e- mails arrange.
  • Data entry of goods receipt into System
  • Perform administrative duties (including documents distribution/collection/filling).
  • Compile non-conformance report and expedite on closing of product discrepancy.
  • Update and compile logistics-related monthly reports.
  • Maintain and update stock inventory records and location of goods.
  • Assist to answer incoming calls and message taking.
  • Other related logistics duties as assigned.

Education

20052009

B.Sc. degree in Fishers and Marine Science

Agriculture College, Basra University, Basra, Iraq

Certifications

20132013

Livelihood Assistance Methodology

International Organization For Migration (IOM)
20102010

How to Start-up a Business

BUSINESS INFORMATION CENTER
20092009

Message Development & Negotiation Skills

INTERNATIONAL REPUBLICAN INSTITUTE
20072007

Computing

ALMOALM FOR COPUTERS

Personal Information

Date and place of birth: Basra, 1987
Marital Status: Married
Nationality: Iraqi
Language: Arabic (Mother Language), English (Speaking, writing and reading)

Skills

  1. Innovation
  2. Career Ambition
  3. Effective Communication
  4. Working with a diverse team
  5. Competition Culture
  6. Critical Thinking
  7. The ethics of leadership
  8. Creative skills in problem solving
  9. Social Responsibility
  10. Designer