Farheen Parack

Rotman commerce student

Summary

30 Durant Crescent, Markham ON   |     (647) 864-7754   

Work History

Work History
May 2015 - Present

Pan-Am Games Store Associate

Venue retail ltd canada

  • Recommended merchandise to customers based on their needs and preferences.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Built relationships with customers to increase likelihood of repeat business.
  • Engaged with customers in a sincere and friendly manner.

Apr 2013 - Aug 2014

Market Research Interviewer

Winning research groups

  • Effectively managed a high-volume of outbound customer calls.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Mastery of customer service management systems and databases.
  • Acted professionally and patiently when addressing negative customer feedback.

Education

Education
2013 - 2017

Bachelor of Commerce

University of toronto

Accounting Specialist