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Work experience

Consultant

ABTCorporation (now CA)
  • Assisting customers' organizations in the implementation of a project management solution for projects involving up to 500 resources.
  • Key accounts management (Alcatel, EDF-GDF, Yves Rocher)
  • Trained more than 100 project managers on project management (PM Book).
2007Present

Vice President, Senior Product Manager

  • Global Product Manager for FactSet Partners, Equity Research Solution. Conduct market research and analyze long-term market trends, laid out the strategy for the next 5 years. Built strong knowledge of the competitive landscape.
  • Created and managed partnership with other editors (CRM).
  • Created a user group and managed communication about new features and business trends (including emails, client visits, presentations to C level / key users, survey). Successfully achieved 100% client retention.
  • Participated as a panel in major industry events.
  • Provided pre-sales support for strategic accounts (RFI, RFP management), defined unit business model and sales strategy.
  • Developed new project methodologies (agile) for product development. Defined new workflows between the different groups involved (development, QA, professional services, knowledge management). Introduced new tools (CRM, bug reporting tools, wiki) to manage internal and external communication.
  • Created a QA strategy: defined the test plan and methodology, built a QA team. Reduced by 70% the duration of the QA phase.
20012007

Director, Professional Services

  • Established and managed the professional services team (pre-sales, consulting, training, support), the project team and the product team (business analysts, software engineers): team of 20 based in Paris, London and New York (sales turnover of €5M).
  • PMO: prepared and maintained the organization's master and resource plans, project team set up, prioritization of efforts , estimation of project costs, risk management, recruit & and managed career of staff. Participation in project steering groups.
  • Defined project management methodology: increased projects' margins by 20%, increased billable consulting time by 10%, up to 90%.
  • Scaled & structured the group in order to meet expanding client needs (500% sales growth in 6 years). Oversaw the transition of Partners JCF Group to FactSet Partners. Successfully achieved 100% client retention
  • Established and managed a team in the USA to develop and support activity (monthly trips to the US).
  • Provided pre-sales support for strategic accounts (RFI, RFP management), defined unit business model.
  • Global project management (multi-continents projects).
  • Met with & monitored client relationships.

Clients: Goldman Sachs, Standard & Poor's, CM-CICS, Carnegie, PNC Bank, etc...

19992001

Project manager, Europe

Alcatel Euteltracs
  • Managed the software development budget.
  • Drove the product development schedule with close attention to project deadlines, milestones, and costs (€1M budget). Management of a team of 3.
  • Ensured a high quality and on time release by coordinating the product launch efforts with engineering, marketing, sales and customer services.
  • Developed partnerships with VARs.
  • Created a SaaS version of a telecom application:
    • Gathered business requirements and wrote technical specifications.
    • Managed RFI, RFP, selected vendors (outsourced development, hardware and database suppliers, SLA).
    • Successfully managed the project on all aspects: hardware (Sun), software development, external licenses purchasing: the project went live on time and budget.

Education

19921997

Master's Degree in Engineering

IFIPS

Information and Technology engineering degree from IFIPS

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Interest

Horse riding, theatre, painting, and artistic interest in general.

Professional recognition

Promoted to Vice President in 2007

Stock options: repeatedly received stock options in recognition of outstanding work

Professional conference presentations: AQ Research, clients seminars

IT Skills

Project Management: MS Project, ABT Results Management (PMW), V model, PM Book (Project Management Institute), Extreme programming

Modelling methodology: Merise

Programming languages: C, C++, Java, Java Script, HTML, XML, SQL, web services, PHP, ajax

CRM: E-Deal, Onyx

DBMS: SQL Server, Oracle, Sybase

Operating systems: MS Windows, Unix (Solaris, AIX), Linux (Ubuntu), Citrix

Network: TCP/IP, network architecture

Microsoft Office (2000 to 2007), Microsoft Visio, OpenOffice

FactSet

Languages

French: Mother tongue

English: Fluent, many business trips in Europe, Asia, USA

German: Notions

Summary

Extensive experience in consulting services operations for software companies and consulting firms specializing in software implementation. Over 12 years of responsibility for product development, software integration and client based projects. I am a goal-oriented professional with a track record of building and growing existing teams, improving process and methodologies, and creating a customer satisfaction driven environment.

  • Strength in managing multi-cultural and multi-disciplines teams. Most recently with FactSet responsible for a dispersed team of 20: project managers, consultants, consultant managers, developers, business analysts, knowledge specialists, account managers.
  • Strong leadership skills in the areas of product management, project management and driving projects to completion.
  • Experienced in managing client expectation in challenging situations.
  • Actively working with sales teams in gaining new business by providing expertise on solution design, estimations, project delivery processes and contract negotiation.