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Fajar Suryadharma

An absolute integrity, dynamic, effective, high-paced team player and very ambitious person Well performed in the  services customers and ensuring satisfactory resolution to all the queries of the customers are  provided , With good personality, interpersonal skills and strong leadership and also having conceptual, analytical and statistical skills as well as a strong sense of business  

Date of birth/Age                    : Tasikmalaya, July 20th 1988 / 27 Years Old

Sex/Marital status                  : Male/Single

Nationality/Religion               : Indonesian/Moslem

Driving licence                         : Full and Clean


Sep 2013Present

Economic Bachelor (S1)

Unisadhuguna Business School

Management Strategic

Apr 2008Dec 2010

Finance Diploma (DIII)

Politeknik Piksi Ganesha Bandung 

Administration & Finance

Work experience

Apr 2014Present

Broker Relations Insurance Corporate


Maintenance relations Insurance Brokers 

Dec 2010Apr 2014

Customer Services, Maintenance Support Officer & Team Champion


Inbond call customer services Rendering services to Citibank customers and ensuring satisfactory resolution to all the queries of the customers are provided

Maintenance data customers relation change of address with exception condition (Collection Block, Delivery Card, etc)

 Back up support Citibank Call Center, Fraud transaction investigation, Document email & fax maintenance, Increase Permanent & Temporary limit report, delivery card and walk in customer services

Jul 2010Dec 2010


PT Indopay Merchant Services 

Merchant Acquisition Officer (BNI 46, Danamon, AMEX, China Union Pay)

Oct 2009Jul 2010

Staff Pengaturan Tanah Pemerintah

Badan Pertanahan Nasional RI 

Correspondence Officer, Checking Document, and process land certificate

Mar 2008Oct 2009

Marketing Officer


Acquisition New Client and Add on client (Loan & Credit Card)


  • Having a remarkable verbal skills as well as being a very communicative person
Microsoft Office
  • Able to operate computer applications (Windows/MS-Office), familiar with both intranet and internet
  • Fluent in both oral and written English and Indonesian