Fajar Suryadharma

  • South Jakarta DKI Jakarta
Fajar Suryadharma

An absolute integrity, dynamic, effective, high-paced team player and very ambitious person Well performed in the  services customers and ensuring satisfactory resolution to all the queries of the customers are  provided , With good personality, interpersonal skills and strong leadership and also having conceptual, analytical and statistical skills as well as a strong sense of business  

Date of birth/Age                    : Tasikmalaya, July 20th 1988 / 27 Years Old

Sex/Marital status                  : Male/Single

Nationality/Religion               : Indonesian/Moslem

Driving licence                         : Full and Clean

Education

Education
Sep 2013 - Present

Economic Bachelor (S1)

Unisadhuguna Business School

Management Strategic

Apr 2008 - Dec 2010

Finance Diploma (DIII)

Politeknik Piksi Ganesha Bandung 

Administration & Finance

Work History

Work History
Apr 2014 - Present

Broker Relations Insurance Corporate

PT AJ SEQUIS FINANCIAL 

Maintenance relations Insurance Brokers 

Dec 2010 - Apr 2014

Customer Services, Maintenance Support Officer & Team Champion

Citibank

Inbond call customer services Rendering services to Citibank customers and ensuring satisfactory resolution to all the queries of the customers are provided

Maintenance data customers relation change of address with exception condition (Collection Block, Delivery Card, etc)

 Back up support Citibank Call Center, Fraud transaction investigation, Document email & fax maintenance, Increase Permanent & Temporary limit report, delivery card and walk in customer services

Jul 2010 - Dec 2010

MSO

PT Indopay Merchant Services 

Merchant Acquisition Officer (BNI 46, Danamon, AMEX, China Union Pay)
                    

Oct 2009 - Jul 2010

Staff Pengaturan Tanah Pemerintah

Badan Pertanahan Nasional RI 

Correspondence Officer, Checking Document, and process land certificate

Mar 2008 - Oct 2009

Marketing Officer

Citibank 

Acquisition New Client and Add on client (Loan & Credit Card)

Skills

Skills

Communication

  • Having a remarkable verbal skills as well as being a very communicative person

Microsoft Office

  • Able to operate computer applications (Windows/MS-Office), familiar with both intranet and internet

Language

  • Fluent in both oral and written English and Indonesian