• Dhaka House#20(4th Floor), Road#3, Block A, Mirpur-11
  • 0088-01717246917
  • frratex@gmail.com
Faizur  Rahman

Faizur Rahman

Freelance at Software and hardware Engineer

Summary

My work ethic is strong and I have gained valuable workplace skills and experience during staying in Europe. These includes: excellent customer service, meeting deadlines, managing different priorities and working in a team etc. Years of proven experience in network/hardware/operating system troubleshooting, PC assembly, system integration, technical support and customer service help desk. Experience in organizational diagnosis and the design and facilitation of large-scale events and staff development activities.

Work History

Work History

IT manager (Part-time)

2015 - Present
M/S Friends Enterprise 68/1, Pirerbag, Mirpur, Dhaka-1216
  1. Existing hardware and software maintenance
  2. Spreadsheet documentation of import and export products
  3. Database creation of company goods.
  4. Providing results in a monthly or weekly basis.

IT support engineer (Part-time)

2013
Computer Ma-Ko Sas, Computer Ma.ko KG, Bozen, Italy.
  1. INTERNET POINT software/hardware distributor and equipment setup (TELNET phone booth and café management).
  2. Maintained support for existing hardware.
  3. Performed operating system installation, testing configuration, and verification.

Internship

2013 - 2012
Terna - zentrum für business software, Innsbruck, Austria

Internship and thesis on network infrastructure, Cloud programming. 

IT officer (RMA) (Part-time)

2012
Computer Maxistore, Viale Druso, Bozen, Italy
  1. Freelance seller on computer parts, assembly and after sell service including RMA service
  2. Prepared shipping documentation for sending to customer
  3. Hands on experience of Desktop and Laptops issues with hardware and OS related problems

IT support engineer (Part-time)

2012
Falkner George CI Center Computer & Internet, Windaustr, Austria.
  1. Performed Desktop application installation and configuration; Installation, configuration and troubleshooting printers
  2. Performed routine system management tasks, operating system upgrades and tests, etc.

Freelance

2010 - 2011
Several Computer Internet points in Italy (Bolzano, Salorno, Trento) and Austria (Innsbruck).
  1. Installation of computer café, monitoring server software
  2. Freelance server software seller
  3. Maintained support for existing hardware
  4. Hardware installation, testing, cleaning, troubleshooting, repair and maintenance

Student Job (Part-time)

2010 - 2011
Freie Universität Bozen, Bolzano, Italy

Part time student job(150 hour) in the Student Secretariat and student social club

Education

Education

Applied in Computer Science

2009 - 2013
Freie Universität Bozen, Bolzano, Italy

96 Credit completed:

(By the EUROPEAN education system Individual subjects are graded on a scale from 1 to 30, with 18 and 30 as the minimum and maximum grade respectively)

Exams

Credit

Mark

Business Administration

4

22

 

 

 

Electronic Devices and Circuits,

Digital Logic Design, DLD Lab

12

24

 

 

 

Numerical methods

4

21

 

 

 

Computer System Architecture

4

25

 

 

 

Programming Project (java, c++)

8

24

 

 

 

Introduction to Databases

8

26

 

 

 

Formal Languages

4

19

 

 

 

Algebra

4

19

 

 

 

Introduction to Programming

8

25

 

 

 

Introduction to Economics and Business

4

19

 

 

 

Analysis

8

22

 

 

 

Operating Systems

8

26

 

 

 

Data Structures and Algorithms

8

23

 

 

 

Database Management Systems

4

30

 

 

 

Logic

4

18

H.S.C. (Science)

2005
Dhaka Imperial College, Dhaka

CGPA : 3.30 

S.S.C. (Science)

2003
Mirpur Bangla High School, Dhaka

CGPA: 4.50

Language Proficiency:

  • Bengali (Mother Tongue, Strong Communication Skill and writing)
  • Other Languages:

IELTS score: Speaking 7.5, Listening 6, Writing 6, Reading 6, Overall Band 6.5

 

Languages

Understanding

Speaking

Writing

  

 

Listening

Reading

Spoken Interaction

Spoken Production

   Word Production

   Writing

     skills

ENGLISH

Excellent

Excellent

Fluent

Excellent

Excellent

Excellent

Italian

Medium

Medium

Memorized Proficiency

Memorized Proficiency

Elementary Proficiency

Elementary Proficiency

PROFESSIONAL SKILLS

Ability:

 

  • Able to work in high-pressure situation.
  • Able to work hard with sincerely.
  • Good understanding ability.
  • Excellent communication skill.

 

 

 

Organizational skills and competences:

 

  • I have worked in various types of team projects developing small software components
  • Worked on several It Companies in Italy, Austria, assembling hardware, customer services, and Network system adviser as a freelancer.
  • I am familiar with working in stress situations and with variable work schedule

Software skills and competences:

  • Excellent knowledge of Microsoft applications and the Microsoft Office package up to the latest 2016.
  • Good knowledge of the programming languages Java.
  • Basic knowledge of the programming languages C++, C and Visual Basic.
  • Experience in working with Eclipse, SVN, DreamWeaver, Flash and Photoshop.
  • Operating Systems: Linux, Windows (XP, Vista, Win 7, 8, 10) Environments, Android OS.
  • Functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, LAN, and remote systems.
  • Deploy and configuring PCs, Workstations and Laptops.
  • Maintenance, Troubleshooting of Desktop Pc’s, Laptops,
  • Operating System Installation of Windows XP, VISTA, Windows 7, 10, LINUX and Android.
  • Imaging PCs, Workstation and Laptop using Symantec Ghost & Acronis true image tool.
  • Explains the exact cause of problem and provide solutions to it.
  • Responsible for responding to customer calls on hardware issues
  • Diagnosing and troubleshooting Laptop and desktop issues.
  • Fabricate and test a theoretical model of the computer product often using computer simulation, which provides the necessary programming instructions for its manufacture.
  • Write documentation to accompany the computer product at delivery
  • Support end users in problems with using desktop applications.
  • Resolve application queries and incidents.
  • Perform software support such as software updates, configurations, software rebuilds and client installation.
  • Perform desktop application installation and configuration.

Hardware Skills and competences: 

  • Experience in Working Client-Server based internet shops.
  • Experience in IT server based Hardware assembly, Operate and troubleshooting.
  • Excellent knowledge on Computer parts (Old and current technology), peripherals assembly, Troubleshooting, overclocking and tweaking.
  • Plan the system concept and the hardware needs for computer product by analyzing the market needs and prepare a forecast which defines specifications, the technology to be used and the method, a sales plan and an initial financial product plan.
  • Design the hardware architecture of the computer equipment being mindful of cost and technological considerations.
  • Prepare detailed specifications and methods to interface computer products -the interaction between CPU and peripheral units (hardware) and between the operating system and user programs (software).
  • Perform installation, configuration and troubleshooting printers.
  • Operate and maintain department's computer network, computer-aided drafting equipment, and other related computer hardware.
  • Implementing and configuring the corporate LAN environment.
    -Hardware and Microsoft support for the Client machines.
    -Installation and configuration of network Printers

Interests:

  • Tweaking and overclocking computer hardware and test outcome results.
  • Android OS version 2xx – 4.2.x tweak through XDA developer site.
  • Gaming on PC platform.
  • Listening to Music of several Artists. Prefer modern jazz and rock.
  • Watching movies on mythical story, Sci-fi, theoretical physics, space and quantum theory documentaries.
  • Reading Books on Mythical story, journals on theoretical Physics, quantum theory, string theory and Biography of several writers and scientist:
    • Albert Einstein
    • Stephen Hawkings
    • Michio Kaku
    • Isaac Asimov
    • J. R. R. TOLKEIN
    • J. K. Rowling
    • Dan Brown