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Summary

A capable person that has extensive experience in the fields of understanding sophisticated client needs and can weave together complex, technically-oriented solutions; presenting, planning and helping customers execute change. And not only develop and maintain a comprehensive knowledge and thorough understanding of all services and processes, but also have a good appreciation of how to build and grow a quality database.

Experience Overview

Experience appears to be concentrated in Information Technology / Architecture, with exposure to Common End-user Software / Data Centric. 19 years of work experience, with 14 years of management experience, including a high-level position.

Work experience

24/05/2018Present

Data Review Executive

The Legal Review
  • To convert all legislation file from pdf to HTML
  • To review through which the correctness conditions of the data are verified.
  • To review all specification especially type of the error or condition not met, and the qualification of the data and its division into the "error-free" and "erroneous" data.
  • To convert data from HTML to XML
Oct 2016Dec 2016

Survey Research Executive (3-months contract)

TNS Global Malaysia
  • Do an outbound calls prospective customer thru a specific survey projects.
  • Supervising interviewers or other data collectors.
  • Testing surveys for accessibility and user-friendliness.
  • Trouble-shooting sampling issues.
  • Reviewing methods to improve future surveys.
  • Summarizing and presenting data using fact sheets, graphs and tables.
Mar 2016Sep 2016

Data Profiling (6-months contract)

Netpartners Sdn Bhd
  • Involved in Tokio Marine Insurance Malaysia Bhd Data Migration and Integration to new Elixir System.
  • Use Trillium Software special tools, for Data Quality to do a profiling for statistical analysis and assessment of data values within data set for consistency, uniqueness and logic.
  • Do evaluation on the actual content, structure and quality of the data by exploring relationships that exist between value collections both within and across data sets.
  • Reported immediately by generating adhoc report to supervisor and assist supervisor, source business user and IT representative to solve any root cause after profiling analyst.
  • Use Syncsort DMX special tools, for Data Integration project to do an integrate data from systems general and life insurance to Elixir.
Feb 2016Apr 2016

Business Development Manager (3-months temporary)

Maskavia Malaysia Sdn Bhd
  • Dealing with new or existing customers face-to-face, over the phone and via email about a new product and upgrade.
  • Assisting new customers with finding suitable products or services.
  • Dealing with existing customer feedback, concerns and complaints.
  • Liaising with sub-contractor for any renovation involve.
  • Assisting the Head of Sales and Business with his day-to-day activities.
  • Training and supervising new members of staff especially in Sales and Marketing.
  • Entering and maintaining data into databases and information systems.
  • Performing general administrative tasks such as filing and photocopying.
Oct 2015Dec 2015

Telemarketing Sales Executive (3-months contract)

Swiss Garden Invitation Club, D6, Sentul, Kuala Lumpur
  • Do an outbound calls prospective customer thru a specific campaign
  • Influences customers to joint club services and prepared sales talk to give service and product information.
  • Completes orders by recording names, addresses, and purchases; referring orders for filling.
  • Secures information by completing data base backups
Nov 2011Aug 2015

Executive (Permanent)

Enterprise Information Management, 43rd Floor, Menara Maybank
  • Monitored and reported on monthly basis/adhoc request on client problems and issues from Data Quality Management Program.
  • Coordinating and organizing on every end of month meeting for source system business user and IT representative after identified data not complied.
  • Assisting source business user and IT representative to solve any root cause after analyst.
  • Involved in Data Stitching project using IBM Infosphere software to ensure that the data came from correct source.
  • Involved in Data Masking Project by using Informatica Data Masking / Informatica Power Center tools to do some extraction, transformation and load a testing data into development server.
  • Involved in Data Update Automation using Trillium Software on adhoc basis.
Jan 2001Nov 2011

Officer II (Permanent)

Group CIF Dept, Retail Development Project, Management Office, Maybank
  • Involve in subsidiaries integration database.
  • Develop, create and manage a several projects that involve capturing and updating customer info database thru system.
  • Review and update on changes CBS screen on customer info together with IT representative.
  • Involve in data cleansing project whereby to synchronize all duplicates customer to be single customer.
  • Involve UAT representative steering committee.
  • Participate actively on a regular basis in focus groups and steering committees.
  • Involve in Lotus Notes internal correspondence and Branch Concept project.
Oct 1997Dec 2000

Computer Operator (Permanent)

Pacific Bank Berhad
  • Working in shift rotation.
  • Monitor and handling the production system which schedule accurately, timely with specific compliance and security guideline.
  • Monitor and handling the adhoc or development testing system which schedule accurately, timely with specific compliance and security guideline.
  • ATM Monitoring 24/7 all branches and reported immediately to supervisor if any issues.
  • Provide technical support for desktop, servers and networks for internal customers.
  • Handling customer service such as card lost or replacement.
  • Assist supervisor to do a administration and stock check for paper, ribbon etc.
Jan 1996Oct 1997

QA/QC Clerk (1 year contract)

Mitsui Construction Sdn Bhd
  • Perform inspection and tests on all procedures and oversee all testing methods and maintain high standards of quality for all processes especially cube test on daily basis.
  • Review quality of all materials at site and ensure compliance to all project specifications and quality and collaborate with department for all material procurement and maintain qualityf materials especially like Rebar, Cube test etc.
  • Assist with lab assistant to ensure knowledge of all quality standards and ensure compliance to all quality manual and procedures and collaborate with contractors and suppliers to maintain quality of all systems especially on roadwork testing like density concrete test, geotechnical road work test.
  • Involve in ISO9000 implementation
Jan 1993Dec 1995

Inventory Clerk (Permanent)

MBf Advance Sdn Bhd
  • Review and apply inventory activities, including movements and deletions.
  • Maintain and update inventory records all branches.
  • Develop and implement efficient inventory management procedures.
  • Reconcile inventory discrepancies for every month against physical and system stock at Warehouse.
  • Report any stock issues to management and place product orders as necessary
Jan 19911993

Machining Scroll Compressor (Permanent)

Hitachi Air Conditioning Products (M) Sdn Bhd (HAPM)
  • Handling 3 type of CNC machines, CNC Lathe, Drilling, Machining Centre and Grinding.
  • Produces machined parts by programming.
  • Setting up, and operating a computer numerical control (CNC) machine; maintaining quality.
  • Follow all safety standards.
  • Keeping records especially measurements.
  • Maintaining equipment and supplies.
  • Training 1 month in Hitachi Shimizu, Shizouka, Japan

Education

Jan 2017Jan 2018

UFP - Engineering & Physical Sciences

ONCAMPUS Sunderland

Grade achieved: 50%

70% - TELL B2 Test or equivalent (IELTS 6 achieved)

46% – UFP Physics (core)

66% – UFP Physics Presentation (additional)

68% – UFP Physics Lab work (additional)

40% – UFP Pure Maths (core)

64% – UFP Skills for Science (core)

87% – UFP Skills for Science Debate C/work (additional)

60% – UFP Research Projects (additional)

Jun 1996Dec 1997

Certificate In Computer Engineering

South Kent College, London, UK

Certificate In Computer Engineering major in PC Repair and Maintenance

Jan 1986Dec 1990

Sijil Pelajaran Malaysia

Sekolah Menengah Agama Batu 10 Cheras, Hulu Langat, Selangor

Skills

Data Analytics

Descriptive Statistics, Unique job title/frequency, Unique occupation/frequency, Number of posting, Geo-related stats, Time-related stats, Word counts for each field, Missing value counts for each field.

Interest in sales and networking

Resolving customer concerns regarding sales and service

Deal with stress

Dealing with stressful situations in a calm and professional manner

Relationship

Excellent interpersonal skills, demonstrated in the ability to effectively serve customers and develop strong working relationships with staff

Negotiation

Professional and confident with excellent diplomacy and negotiation and persuasion skills

Hobbies and Interests

I enjoy socialising with my friends and family. I like to travel and most of the European country and Asia I had been travel and more to come and I also like learn a new thing especially take a part in learning online such as coding, create web and others.All this interest also allowed me to meet new people and develop my communication skills outside of my normal working environment.

Certifications

May 2013May 2013

Managing Stress through Direct Attention Thinking Tools

Synergy Training and Consultancy
July 2012July 2012

Applied Project Management

Malaysian Institute Of Management
Sep 2007 Sep 2007

IBM Websphere Information Analyzer

IBM
Sep 2006Sep 2006

TS Discovery Education Workshop

Trillium Software Harte Hanks
Sep 2006Sep 2006

Trillium Software System Series 7

Trillium Software Harte Hanks
Oct 2004Oct 2004

Lotus Notes 6.5

MCSB

This course emphasizes on introduction and knowledge on Lotus Notes

Aug 2004Aug 2004

MBB Leadership Programme For Executive

Maybank

This programme is to designed to help develop leadership talent and begin to create a cultural shift towards "level 5 leadership" in organization.

Oct 2003Oct 2003

Effective Business Writing Skills

Institut Bank-Bank Malaysia

This course emphasizes advanced applied business writing genres, such as specialized letters and memoranda, resumes, proposals, analytical and fact-finding reports, and other essential forms of professional communication and research.

Aug 2002Aug 2002

Teamwork and Team Building

Maybank

 This program explores the essentials that team members and leaders need to understand for team success. Included in the session is discussion around the different types of teams, the four stages of team development and how to understand and deal with different personalities on the team.

Expected Salary

MYR5000.00

Availability

Immediately

References

1)Mohd Rosli Mohd Noor
Ex Head Sales and Business , Maskavia Sdn Bhd.
Tel: +60183786440
Email:[email protected]

2)Ahmad Azahar Samsudin
Ex Head Group CIF Section, Enterprise Information Management, Maybank Bhd
Tel: +60195954731
Email:[email protected]