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Summary

Highly organized and self-motivated individual with experience in various aspects of the business world.

Work experience

Apr 2013Present

Children's Minister

First Christian Church

-Create weekly children’s baskets and a weekly lesson

-Work as a team to assist in weekly church service and actively participate in staff meetings

-Effectively communicate information during church service

-Lead children in various activities and assist in leadership during youth mission trips and events

-Planned, coordinated, and executed events—planning and execution of logistics and operations, facility selection, pricing, and transportation

Jan 2012Present

Office Manager/Telemarketing Supervisor

Thurmond Insurance

-Call potential customers to assist with questions and customer service, set up appointments, use online database to quote customer insurance

-Managed, hired, trained, coached, supervised, and evaluated telemarketing team

-Promoted products and services, generated leads, and initiated sales

-Maintain client relationships

-Service policies, make retention calls, fax documents

Apr 2010May 2014

Customer Service Representative

Tropics Tanning

-Provide customer service, reconcile cash drawer, and maintain facility

Education

Skills

Spanish Language
Proficient in the Spanish Language
Organizational Skills
Extensive organizational and prioritization skills
Proficient in Office 2013
Extensive knowledge in Word, Excel, PowerPoint, and Office

Certifications

Apr 2014Present

Kentucky Property & Casualty Insurance

Kentucky Department of Insurance
I am licensed to sell property and casualty insurance for the state of Kentucky.
2013Present

Kentucky Occupational Skills Standards Certified

Kentucky Department of Education
Skills Standards exam given to examine student knowledge for college and career readiness.
2011Present

Microsoft Office Certification

Microsoft
Certified in Microsoft Word, Excel, and PowerPoint 2010

Portfolio