Faisal Khan

Faisal Khan

Objective

I am seeking a position with a technology company that will allow me to apply and enhance my skills of being a computer network engineer. I desire to gain quality experience that will allow me to take full advantage of my degree in Computer network Engineering. In addition, I am eager to contribute my creativity and hard work towards the success of your company and to the growth of the fast developing field.

Summary

I am seeking a position with a technology company that will allow me to apply and enhance my skills of being a computer network engineer. I desire to gain quality experience that will allow me to take full advantage of my degree in Computer network Engineering. In addition, I am eager to contribute my creativity and hard work towards the success of your company and to the growth of the fast developing field.

Work History

Work History
Nov 2010 - Present

Technician/Assistant Network Engineer

WAK Arabia

§Initial configuration of Cisco Routers and Switches Cabling Crossover and Straight.

§Configuring basic switch port security 802.1 xs, Telneting and Ssh, Trunking dot1q, Vlans, Vtp, Stp, Hsrp.

§Implementing Static routing and Dynamic routing with Rip, Eigrp, Ospf and Bgp.

§Configuring Access-list and internet access with Nat and Pat. Basic Frame Relay configuration.

§Configure, install and repair desktops, laptops and HP printers.

§Troubleshoot PC’s and related hardware and windows platforms.

Install and upgrade computer software
Jan 2010 - Oct 2010

Database Admin

Salehiya Biomedical Trading Est.

§Orion (oracle based) Database System Administrator and Desktop support.

§Adding/Removing/Updating new items and products with cordination of Engineering Dept.

§Checking/Updating online company warehouse inventory. Adding new companies and their product line to the system database.

§Keeping and mainting each and every customer’s quotations, purchasing and sales orders.

§Placing purchasing and sales orders and making sure the items arrive and are delivered to companies on expected time range.

§Cordinating with Accounting Dept. to process all customers payments/credits and invoices.

§Visiting customer sites to resolve any issues relating to new/expired products, product IDs and serial numbers needed to be updated/corrected.

Jan 2006 - Dec 2009

Help Desk Support & Analyst

Netpixel

§Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.

§Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems and appropriate software.

§Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems, and to provide technical assistance and support.

§Confer with staff, users, and management to establish requirements for new systems or modifications.

§Refer major hardware or software problems or defective products to vendors or technicians for service.

§Prepare evaluations of hardware or software, and recommend improvements or upgrades.

§Inspect equipment and confirm user requirements before deployments.

§Answer users' inquiries regarding computer software and hardware operation to resolve problems.

Provide on-site hardware and software support for remote offices
Jan 2002 - Dec 2005

Sales Assistant/Administrative

Compusa

§Providing information to customers to help them select the best products.

§Take cash from customers and process transactions accurately & efficiently.

§Keeping up-to-date with all current promotions within the store.

§Identifying customers who need assistance on the shop floor.

§Operating the till and accurately counting and reconciling the till float.

§Being alert to thefts and fraudulent bank notes, cheques or credit cards.

§Accurately processing all methods of payment.

§Making sure the store is clean, tidy and safe at all times.

§Identifying sales opportunities & trends & highlighting these to Sales Managers.

§Working as part of a team and assisting colleagues when necessary.

§Taking delivery of stock from suppliers or warehouse and storing appropriately.

§Greet customers and ascertain what each customer wants or needs, without being overbearing.

§Order Placement,  Sales Orders, Invoicing, Inventory Check,  Updating the System,  Data Entry.

§Operating Systems, Office, E-mail and End User Applications.

§Checking the delivery of items and delivered items.

§Administrative Work and Documentation.

Education

Education

Portfolio

Skills

Skills

Computer Skills

Ø  Assembling Computer System and PC other Networking instruments. Ø  Software installation and PC Hardware maintenance. Ø  Troubleshooting Hardware and Software problem. Ø  Installation, Operating and maintenance of different Operating Systems such as (98, Xp, Me, Vista). Ø  Good Knowledge of Internet, email, Applications, Antivirus Network and Troubleshooting. Ø  MS Office ( MS Word ) Ø  Internet surfing

Certifications

Certifications

CCNP

Cisco

CCNA

Cisco

CCENT

Cisco