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I am proactively seeking a challenging and creative role in GCC countries where I can leverage my highly effective and performance driven skills and experience in offering a full range of business and creative communications skills, creating strategic programs and initiatives, leading to attitude movement.


Dynamic professional with a successful career spanning more than 7 years in Retail sector. An effective catalyst in handling sales, monitoring business transaction, retaining and training manpower and positively contributing to organizational growth. A habitual achiever with strong business acumen and proven track record of perpetually reaching targets. Effective communicator and problem solver

Work experience

Nov 2011Present

Floor Manager

Makro-Habib Cash & Carry Pakistan
May 2010Nov 2011

Section Head

Makro-Habib Cash & Carry Pakistan
Aug 2007Apr 2010

Assistant Manager - Operations

Metro Cash & Carry Pakistan
Feb 1999Feb 2002

Customer Services & Front-End Manager

Tamimi Safeway Supermarkets


Apr 2004Sep 2006

Master in Business

Al-Khair University
Mar 2004

Bachelor in Business

Al-Khair University Al-Khair University
Sep 1997




Retail Operations Professional
  ·                    Extensive experience in servicing customers, in person & by telephone ·                    Superior communicational skills, verbal & written ·                    Experience of dealing with English, Arabic & Asian nationalities/customers ·                    Experience of handling all sales related issues and every day procedure like; ordering, receive goods from GR section, replenishment, gap filling, pricing, merchandising, promotional stalls, return of old or damage stocks to venders ·                    Experience of working in pressure environment ·                    Seven years of experience working as a retail manager in operations ·                    Ability to work within team environment to fulfill given objective ·                    Exceptional planning and implementation skills ·                    Ability to supervise department and others ·                    Self motivated ·                    Know the best utilization of time ·                    Ability to work as in managerial capacity in super & hyper markets ·                    Experience of participating in physical inventories of super markets & hyper markets ·                    Experience of supervising the staff of more than 120 employees Experience to giving the on floor training of customer services, store operations & cash management to the cashiers & store associates national and international level.  

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